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Description
Utilize our AI to facilitate and assess interactions with a multitude of customers, providing the thoroughness of an interview while achieving the reach of a survey. Transition from traditional research techniques to AI-guided interviews, enabling you to swiftly and comprehensively grasp customer insights. Tailor your AI interviewer by designing a personalized discussion framework, incorporating moderator guidelines, and attaching pertinent study materials. Conduct simultaneous interviews on a large scale with ease. Our AI interviewer fosters significant dialogues and explores the underlying motivations of participants' answers. It effortlessly generates summaries of transcripts, highlights essential themes, and offers actionable insights that empower you to make strategic decisions for business advancement. Aptitude presents various applications to gain a complete understanding of your customers' perspectives. Obtain in-depth qualitative and quantitative evaluations of new offerings, and automatically reach out to churned users to gather immediate feedback, ensuring you stay connected to their experiences. All these capabilities position you to enhance your product offerings and customer satisfaction effectively.
Description
BetterFeedback aims to revolutionize the method by which organizations gather and interpret feedback.
Customers are increasingly frustrated with monotonous questionnaires and arbitrary rating systems. Our AI-driven solutions eliminate the need for tedious forms, surveys, and reviews, replacing them with lively, interactive dialogues that customers are eager to participate in.
BetterFeedback poses insightful questions in a human-like manner and attentively listens to customer responses. By reducing the time commitment required from your customers, we help achieve higher response rates. Furthermore, BetterFeedback efficiently summarizes and analyzes the feedback, making it easy to understand and actionable.
Become one of the many companies that rely on BetterFeedback each day to foster a meaningful connection with their customers and gain valuable insights. Engaging with your audience has never been this effortless or rewarding.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aptitude
Country
United States
Website
tryaptitude.ai/
Vendor Details
Company Name
BetterFeedback.ai
Founded
2023
Country
United States
Website
betterfeedback.ai/
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management