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Description
Track fluctuations in customer sentiments and obtain insightful feedback throughout their mobile experience. By actively listening to real-time feedback across mobile platforms, you can effectively monitor the voice of your customer and assess emotional changes. Ensure feedback is directed appropriately to enhance customer retention and drive product decisions that prioritize customer needs. Our surveys, designed specifically for mobile, combined with accurate targeting based on user interactions within the app, set a new standard in the mobile landscape and empower brands to efficiently complete their customer feedback loop. While NPS serves as a retrospective metric, providing limited insight into customer perceptions of your brand or product, Apptentive reveals the underlying reasons behind NPS and CSAT scores, focusing on detailed features or specific customer interactions. Swiftly engage your most loyal customers with exclusive offers or invite their suggestions to help shape your product strategy. By showcasing tailored messages or offers that reflect your responsiveness to their feedback, you foster a deeper connection with your audience while enhancing their overall experience.
Description
Workplacely leverages sophisticated analytics and emotional insights to cultivate a workplace culture and employer brand where employees feel appreciated, engaged, and connected to their organization. This innovative AI-driven HR SaaS platform uniquely transforms employee feelings and sentiments into actionable strategies that enhance workplace culture and brand identity. As a pioneering solution, it measures and actively works to improve employees' affection for their company. By simplifying the process of identifying employee needs, utilizing machine learning to generate solutions, and positioning companies as attractive options for top talent, Workplacely streamlines HR practices. Addressing a crucial challenge in corporate environments, it bridges the gap between gathering feedback and implementing actionable responses tailored to the emotions and needs of various departments. Furthermore, Workplacely effectively tackles the problem of unaddressed employee feedback by ensuring that it is not only collected but also thoroughly analyzed for meaningful insights. Ultimately, this approach empowers organizations to create a more responsive and emotionally aware workplace.
API Access
Has API
API Access
Has API
Integrations
Contentsquare
Desktop.com
NextDNS
Topbox
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Apptentive
Founded
2011
Country
United States
Website
www.apptentive.com
Vendor Details
Company Name
Workplacely
Country
United States
Website
workplacely.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content