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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Track fluctuations in customer sentiments and obtain insightful feedback throughout their mobile experience. By actively listening to real-time feedback across mobile platforms, you can effectively monitor the voice of your customer and assess emotional changes. Ensure feedback is directed appropriately to enhance customer retention and drive product decisions that prioritize customer needs. Our surveys, designed specifically for mobile, combined with accurate targeting based on user interactions within the app, set a new standard in the mobile landscape and empower brands to efficiently complete their customer feedback loop. While NPS serves as a retrospective metric, providing limited insight into customer perceptions of your brand or product, Apptentive reveals the underlying reasons behind NPS and CSAT scores, focusing on detailed features or specific customer interactions. Swiftly engage your most loyal customers with exclusive offers or invite their suggestions to help shape your product strategy. By showcasing tailored messages or offers that reflect your responsiveness to their feedback, you foster a deeper connection with your audience while enhancing their overall experience.

Description

Harvestr serves as a collaborative platform for product management, enabling teams to make well-informed decisions about their roadmaps by utilizing customer feedback and data. This platform boasts essential functionalities such as managing customer feedback, prioritizing opportunities, and constructing detailed product roadmaps. It seamlessly integrates with various customer feedback and data sources like Zendesk, Intercom, Salesforce, and Slack. Designed by product managers specifically for their peers, Harvestr allows for the centralization of product feedback across multiple tools and channels on a large scale. By streamlining this process, it helps save valuable time while providing a thorough understanding of customer requirements. This centralized approach not only aids in effective product prioritization backed by reliable customer data but also ensures that teams focus on the most pressing issues promptly. Moreover, it contributes to maintaining a tidy and organized backlog. By engaging both customers and team members, Harvestr demonstrates that their input is valued, while also offering stakeholders clear visibility into the evolving product roadmap. Ultimately, this fosters a collaborative environment that enhances overall product development efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Contentsquare
Desktop.com
Figma
Freshdesk
GitHub
GitLab
Google Chrome
Intercom
Jira
NextDNS
Salesforce
Screeb
Slack
Topbox
Trello
Zapier
Zendesk

Integrations

Contentsquare
Desktop.com
Figma
Freshdesk
GitHub
GitLab
Google Chrome
Intercom
Jira
NextDNS
Salesforce
Screeb
Slack
Topbox
Trello
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39 per editor per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Apptentive

Founded

2011

Country

United States

Website

www.apptentive.com

Vendor Details

Company Name

Harvestr

Founded

2018

Country

France

Website

harvestr.io

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Product Features

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

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Delighted

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