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features
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support

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Description

SolarWinds®, AppOptics™, is a SaaS-based infrastructure and application monitoring tool for custom-built on-premises, hybrid, and cloud systems. AppOptics reduces MTTR by allowing quick identification of performance issues across the stack, from the application to the underlying infrastructure down to the line code. AppOptics was designed to be easy to use and set up by IT professionals. It has powerful features that quickly and automatically identify performance issues, eliminating the guesswork and reducing the time spent on troubleshooting. AppOptics allows you to align infrastructure and performance objectives with business objectives.

Description

AssetOptics stands out as the premier native enterprise asset management (EAM) solution on the Salesforce AppExchange, built on the robust Force.com platform. Our offerings empower clients to enhance their productivity, boost asset returns, and minimize both operational costs and risks. The AssetOptics suite for Facilities, Equipment, and Fleet Maintenance on Salesforce is designed around industry best practices to ensure optimal asset upkeep. In addition to our software solutions, we provide comprehensive business process consulting, application training, technical services, and project management tailored for AssetOptics EAM and Salesforce CRM. The company was established by an engineer who is well-acquainted with the maintenance management sector and a software expert dedicated to creating reliable, cost-effective software solutions, ensuring our clients receive not only superior products but also exceptional support. Together, we strive to address the evolving needs of the industry effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS IoT Yes 
AWS Storage Gateway Yes 
Amazon DynamoDB Yes 
Amazon Route 53 Yes 
Amazon SES Yes 
Amazon Simple Queue Service (SQS) Yes 
Apache Cassandra Yes 
Apache Mesos Yes 
CA Flowdock Yes 
Kubernetes Yes 
MySQL Yes 
Opsgenie Yes 
PagerDuty Yes 
Papertrail Yes 
Slack Yes 
SolarWinds Loggly Yes 
SolarWinds Observability SaaS Yes 
SolarWinds Papertrail Yes 
Squadcast Yes 
Teamstack Yes 

Integrations

AWS IoT No 
AWS Storage Gateway No 
Amazon DynamoDB No 
Amazon Route 53 No 
Amazon SES No 
Amazon Simple Queue Service (SQS) No 
Apache Cassandra No 
Apache Mesos No 
CA Flowdock No 
Kubernetes No 
MySQL No 
Opsgenie No 
PagerDuty No 
Papertrail No 
Slack No 
SolarWinds Loggly No 
SolarWinds Observability SaaS No 
SolarWinds Papertrail No 
Squadcast No 
Teamstack No 

Pricing Details

$9.99/host/month*
*billed annually, monthly billing available.

Full Stack APM: $24.99/host/month**
**billed annually, monthly billing available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SolarWinds

Founded

1999

Country

United States

Website

www.solarwinds.com/appoptics

Vendor Details

Company Name

AssetOptics

Country

United States

Website

assetoptics.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

Product Features

Facility Management

Asset Management Yes 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control Yes 
Maintenance Tracking No 
Preventive Maintenance Yes 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management Yes 

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