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Description
You invest considerable effort in attracting potential customers to your website, so ensure you capture their information before they leave. Those who visit your site are eager to connect with you, and utilizing live chat can facilitate that interaction. It's notable that many websites convert only about 3%-5% of their traffic into sales, and you shouldn’t allow yours to fall into that statistic. We offer tailored solutions, customizing both the design of the chat widget and the responses from our chat agents to fit your needs. Adding our live chat feature requires just a few minutes of your time, and our dedicated support team will handle everything else. This way, we can engage with your visitors and provide you with qualified leads in real-time through email, text, or live calls. Our live chat services cater not only to legal practices like personal injury, criminal defense, and family law, but also to home and commercial service industries such as HVAC, plumbing, roofing, and solar contracting. By implementing our service, you can significantly boost your engagement and conversion rates.
Description
Our live chat software allows operators to reach customers immediately. Operators can see what visitors are typing and respond faster. They can also transfer chat to other members to speed up the resolution process. Operators can use canned responses in live chat software to provide real-time quality answers. Chat widgets can be customized with self-help articles for instant assistance. Our proactive chat software will enhance user experience. Chat invitation pop-ups and personalized operator greetings can be used to welcome visitors. This will increase engagement. Use our live chat to inform website visitors about new products, features, or service updates. Give product tours to your support team to help them engage potential leads. Our live chat support software allows you to store potential leads in your favorite CRM platforms such as Salesforce, Microsoft Dynamics, and Salesforce. This will allow your sales team to close more deals faster.
API Access
Has API
No
API Access
Has API
No
Integrations
4D EMR
Yes
8am CasePeer
Yes
AgencyPlatform
Yes
AmeriCommerce
No
Builder Prime
Yes
GrowPath
Yes
Keap
No
Kontent.ai
No
Law Ruler
Yes
Lead Docket
Yes
Integrations
4D EMR
No
8am CasePeer
No
AgencyPlatform
No
AmeriCommerce
Yes
Builder Prime
No
GrowPath
No
Keap
Yes
Kontent.ai
Yes
Law Ruler
No
Lead Docket
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$19.99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ApexChat
Founded
2008
Country
United States
Website
www.apexchat.com
Vendor Details
Company Name
ProProfs
Founded
2006
Country
United States
Website
www.proprofschat.com
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
