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Description
Anywhere365 was established with the conviction that every individual within an organization can function as a Contact Center. Consequently, we developed the Anywhere365 Unified Contact Center tailored for Skype for Business and Microsoft Teams. As an Independent Software Vendor, we are committed to consistently enhancing and evolving our offerings. Our Workstreampeople solutions empower companies to boost their performance and streamline their operations. Anywhere365 envisions a future where unnecessary conversations are minimized. Our Unified Contact Center solution emerged from a long-held vision to ensure that the correct information is delivered to the appropriate person at the perfect moment, regardless of their location. Through our Consultancy and Professional Services division, along with our expertise in crafting intelligent software applications, we have designed solutions for numerous organizations. The introduction of the Unified Contact Center for Microsoft Teams and Skype for Business marks a significant advancement in our journey. This evolution reflects our dedication to fostering seamless communication and operational improvement across various business environments.
Description
Ensure that your expanding business remains easily accessible to your customers and does not leave them feeling disconnected. A viable solution to enhance your customer interactions is through a combination of inbound, outbound, or blended call systems. Utilizing an advanced multi-platform communication strategy allows you to be present on every platform your customers choose to reach you. Your agents can conveniently log in and operate remotely using their smartphones by downloading the Contaque app, which is compatible with both iOS and Android devices. This secure communication platform enables you to exchange ideas, messages, data, and information in various media formats that suit your style. Striving to be a forward-thinking organization, we fully understand the comprehensive needs of businesses and deliver exceptional solutions to contact centers and enterprise clients around the world. Our goal is to provide integrated communication solutions while pursuing complete customer satisfaction through a deep understanding of their specific requirements, ensuring that they always feel valued and heard. By prioritizing customer engagement, you can foster loyalty and drive the growth of your business.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Power BI
Microsoft Teams
MySQL Workbench
Salesforce Sales Cloud
ServiceNow
Skype
The Thrive Platform
Integrations
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Power BI
Microsoft Teams
MySQL Workbench
Salesforce Sales Cloud
ServiceNow
Skype
The Thrive Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Anywhere365
Founded
2009
Country
Netherlands
Website
anywhere365.io
Vendor Details
Company Name
Contaque
Country
India
Website
www.contaque.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics