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Description
With AnswerChat, customers visiting your site can quickly determine if a representative is available for a chat. To initiate a conversation, all they have to do is click the AnswerChat button located on your webpage, eliminating the need for any software installation or downloads. If no representatives are available, customers will seamlessly be redirected to an online email form to reach out to you. When a chat request comes in, a new window will pop up on your screen, accompanied by a ringing sound if your sound system is active, displaying the visitor's name and the specific page they are viewing. You have the option to accept the chat, transfer it to another operator, or direct the visitor to the email form. Additionally, for record-keeping, AnswerChat enables you to print the chat session or easily copy and paste the conversation text for use in various applications. This user-friendly interface enhances communication and ensures that no customer inquiry goes unanswered.
Description
Simply link your data sources to create a chatbot similar to ChatGPT tailored to your information needs, then seamlessly integrate it as a widget on your website or interact with it via our API or various integrations. Chatbase serves as a platform for developing AI chatbots that are trained on your specific data, allowing you to effortlessly incorporate a chat widget into your site; all you need to do is upload a document or provide a URL for the chatbot to reference and it will be equipped to address inquiries related to that content. At present, users have the flexibility to upload one or several files in formats such as .pdf, .txt, .doc, or .docx, paste text directly, or specify a link to their website for content extraction. Additionally, you have the option to customize the foundational prompt and assign a name, define personality traits, and set specific guidelines for how the chatbot should respond, such as only providing answers in French. The document's content is securely stored on GCP or AWS servers located in the us-east region, ensuring data protection. You can choose to embed the chatbot using an iframe or install a chat bubble in the bottom right corner of your site; to accomplish this, simply create your chatbot and click "Embed on website." Moreover, the API facilitates interaction with your chatbot across various platforms, offering versatility and ease of access. This makes it convenient to engage users effectively wherever they are.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axis LMS
No
ChatGPT
No
Facebook Messenger
No
Shopify
No
Slack
No
Unremot
No
WhatsApp
No
WordPress
No
Workers by Delos
No
Zapier
No
Integrations
Axis LMS
Yes
ChatGPT
Yes
Facebook Messenger
Yes
Shopify
Yes
Slack
Yes
Unremot
Yes
WhatsApp
Yes
WordPress
Yes
Workers by Delos
Yes
Zapier
Yes
Pricing Details
$19.95 per month
Free Trial
Yes
Free Version
No
Pricing Details
$19/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Alpha Media
Country
United States
Website
www.alphamedia.net/products/ac/v20/index.htm
Vendor Details
Company Name
Chatbase
Founded
2023
Country
Canada
Website
www.chatbase.co
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No