Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support
Read all reviews

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Agile CRM
Cloud Agent Suite
Copper
EngageBay
Google Calendar
HubSpot Customer Platform
Jiminny
Kommo
KrispCall
Kustomer
Less Annoying CRM
Microsoft Outlook
Pipedrive
Podio
Truto
Wufoo
Zendesk Sell
Zoho Desk
Zoho One
Zoho Recruit

Integrations

Agile CRM
Cloud Agent Suite
Copper
EngageBay
Google Calendar
HubSpot Customer Platform
Jiminny
Kommo
KrispCall
Kustomer
Less Annoying CRM
Microsoft Outlook
Pipedrive
Podio
Truto
Wufoo
Zendesk Sell
Zoho Desk
Zoho One
Zoho Recruit

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$30 per user per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Westbay Engineers

Country

United Kingdom

Website

www.erlang.com

Vendor Details

Company Name

JustCall.io

Founded

2016

Country

United States

Website

justcall.io

Product Features

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Alternatives

Aspect Performance Reviews

Aspect Performance

Aspect, an Alvaria Brand

Alternatives

Dialfire Reviews

Dialfire

cloud IT Services
Call Center Designer Reviews

Call Center Designer

Portage Communications
AgentTime Reviews

AgentTime

Portage Communications