Ansapoint Reviews

Ansapoint Description

Ansapoint, a Windows software tool, can help you determine how many agents you will need to answer your calls. It will also estimate how many trunks should be connected to your call centre to handle peak traffic. Its unique graphical interface, charting tool and printed reports make it easy to design your call center workforce requirements quickly. Ansapoint is compatible with all versions of Windows 32-64 bit.

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Company Details

Company:

Westbay Engineers

Headquarters:

United Kingdom

Website:

www.erlang.com

Media

Product Details

Platforms

Windows

Ansapoint Features and Options

Workforce Optimization (WFO) Software

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