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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Anark enables organizations, both corporate and governmental, to link their workforce to the digital thread, achieving unprecedented enhancements in engineering and supplier collaboration, manufacturing efficiency, and field service effectiveness. By utilizing Anark Core, technical data and files are converted into tailored content that ensures secure access, fosters visual collaboration, and manages work and quality data across supply chain procurement, manufacturing, and field service operations. This innovative approach allows for improved supplier performance, increased responsiveness, and stronger collaboration by integrating the supply chain with the digital manufacturing thread. Furthermore, it equips supply chain and procurement leaders with essential visibility into suppliers from the initial sourcing stage all the way through to manufacturing and delivery, thereby streamlining operations and enhancing productivity. Ultimately, Anark serves as a vital tool in facilitating seamless connectivity and collaboration across various sectors.

Description

MindTouch is a robust knowledge management solution powered by AI, aimed at improving customer self-service, assisting agents, and enhancing the overall customer experience. This platform allows businesses to create, manage, and distribute personalized, consistent content through multiple channels, such as websites, support portals, and CRM applications. Noteworthy features encompass advanced search functionality, tailored content delivery, access control mechanisms, and seamless integration with platforms such as Salesforce and ServiceNow. In addition to supporting content in multiple languages, it provides analytics tools to refine the effectiveness of the knowledge base. By serving as a centralized information hub, MindTouch significantly lowers support costs, boosts customer satisfaction, and enhances operational efficiency, ultimately leading to a more streamlined service experience for users. Its ability to adapt to various organizational needs makes it an invaluable asset for businesses striving to provide exceptional customer service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

3DEXCITE
Adobe Analytics
AutoCAD
CR-8000 Design Force
Five9
HCL Accelerate
Indent
Oracle Cloud Infrastructure
PTC FlexPLM
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
SOLIDWORKS
Salesforce Experience Cloud
Salesforce Service Cloud
SearchUnify
ServiceNow
Zendesk
Zoho Directory

Integrations

3DEXCITE
Adobe Analytics
AutoCAD
CR-8000 Design Force
Five9
HCL Accelerate
Indent
Oracle Cloud Infrastructure
PTC FlexPLM
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
SOLIDWORKS
Salesforce Experience Cloud
Salesforce Service Cloud
SearchUnify
ServiceNow
Zendesk
Zoho Directory

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Anark

Country

United States

Website

www.anark.com

Vendor Details

Company Name

MindTouch

Founded

2005

Country

United States

Website

www.mindtouch.com

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Alternatives

Alternatives

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