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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.

Description

Nokia's innovative OSS portfolio, combined with its 5G Future X network framework and digital value platforms, empowers Communication Service Providers (CSPs) to exhibit digital-native characteristics and engage in more independent decision-making processes. This advanced OSS facilitates a transition from isolated operations to a dynamic, integrated lifecycle management approach featuring automated capabilities. It is meticulously crafted with a focus on automation, intelligence, and closed-loop service lifecycle management to ensure an outstanding OSS experience. The path to adopting this new OSS represents a significant transformation, merging standalone capabilities and enhancing the consolidation of operations with assurance, shifting from a focus on networks and services to a customer-centric and business-oriented model, ultimately achieving zero-touch automation. By unifying operations, the new OSS paves the way for the support of cutting-edge digital services, the development of new value chains, and the establishment of partner ecosystems, making it a cornerstone for future advancements in the industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Elemental
Anterix
CereTax
Edzcom
Elastiflow
IBM InfoSphere Optim Data Privacy
Infovista Ativa
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
Sonar
TEOCO SmartHub Analytics
TechSee
viisights

Integrations

AWS Elemental
Anterix
CereTax
Edzcom
Elastiflow
IBM InfoSphere Optim Data Privacy
Infovista Ativa
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
Sonar
TEOCO SmartHub Analytics
TechSee
viisights

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amdocs

Founded

1982

Country

United States

Website

www.amdocs.com

Vendor Details

Company Name

Nokia

Founded

1865

Country

Finland

Website

www.nokia.com/networks/operations-support-systems-oss/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

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