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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.

Description

Kibo stands out as the sole extensible, unified commerce platform that provides tailored, omnichannel experiences. Over 1,000 brands have already benefited from increased revenue through Kibo. The Kibo Unified Commerce Platform adopts an API-first methodology, facilitating smooth integration with essential retail systems like CRM, CMS, ERP, and warehouse management systems. Thanks to Kibo’s microservices architecture, businesses can begin with the necessary products, services, and features today, while confidently anticipating the ability to expand their capabilities in the future. The platform is enriched with a variety of applications that utilize the Kibo microservice API to enhance or supplement its functionalities. Among these, the Import-Export application serves as the key instrument for transferring essential data, including catalogs, customers, and orders, to and from your Kibo tenant. This tool is ideal for migrating data to your initial Kibo catalog, storefront, or fulfillment account and is also beneficial for batch updates of your existing data. Additionally, Kibo's commitment to continuous improvement ensures that users can adapt to changing market demands effortlessly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Elemental
Affirm
Bread
Canopy
ConnectPointz
Exposebox
Feedonomics
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Kibo Order Management
Kixie PowerCall & SMS
Logicbroker
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
TrustedSite
Vertex
viisights

Integrations

AWS Elemental
Affirm
Bread
Canopy
ConnectPointz
Exposebox
Feedonomics
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Kibo Order Management
Kixie PowerCall & SMS
Logicbroker
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
TrustedSite
Vertex
viisights

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amdocs

Founded

1982

Country

United States

Website

www.amdocs.com

Vendor Details

Company Name

Kibo

Founded

2001

Country

United States

Website

kibocommerce.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Headless eCommerce

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

Alternatives

Alternatives

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