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Description
Ambit is a Conversational Artificial Platform that allows you to create intelligent chatbots or Digital Employees that can automate conversations with customers 24 hours a day, across any channel.
Ambit's Digital Employees automate customer queries, speeding up resolution times and reducing customer service expenses by eliminating repetitive, low-value tasks. Our clients see savings of up to 30% on customer service.
The platform gathers extensive data on your customers' perceptions and concerns. This allows you to better respond to their requirements - both now and in the future.
We have worked with some of the most recognizable brands in the world, and we are trusted to build and onboard digital employees that reduce time to value, provide actionable insights, and maximize customer interactions.
Description
HelpCenter is a user-friendly customer service solution designed for e-commerce, enabling you to enhance your customer interactions seamlessly. With our intuitive FAQ builder, you can quickly create a comprehensive and easy-to-navigate FAQ page, saving your support team precious time. HelpDesk allows you to streamline the management of all incoming inquiries from various channels in one centralized location, giving your customers the freedom to choose how they reach out. Moreover, our customer service app facilitates instant communication through Live Chat directly on your store, or visitors can conveniently submit a contact form outside of your business hours. Experience a cohesive communication platform that transforms your customer service into an outstanding support experience with HelpCenter, ultimately fostering greater customer satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Apigee
Copper
Crowdin
Facebook
Google Analytics
Google Sheets
Jenkins
Jira Service Management
LinkedIn
Integrations
Amazon Web Services (AWS)
Apigee
Copper
Crowdin
Facebook
Google Analytics
Google Sheets
Jenkins
Jira Service Management
LinkedIn
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$7.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ambit
Founded
2017
Country
New Zealand
Website
ambit.ai
Vendor Details
Company Name
HelpCenter
Country
Latvia
Website
www.helpcenterapp.com
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking