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features
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support

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Description

Amazon Simple Notification Service (SNS) is a comprehensive messaging platform designed for both system-to-system and app-to-person (A2P) communications. It facilitates interaction between systems through a publish/subscribe (pub/sub) model, allowing messages to flow seamlessly between independent microservice applications or directly to users via SMS, mobile push notifications, and email. The pub/sub capabilities for system-to-system interactions support topics that enable high-throughput, push-based, many-to-many messaging. By leveraging Amazon SNS topics, your publishing systems can efficiently distribute messages to a wide array of subscriber systems or customer endpoints, including Amazon SQS queues, AWS Lambda functions, and HTTP/S, thus allowing for concurrent processing. Additionally, the A2P messaging feature empowers you to send messages to users on a large scale, utilizing either a pub/sub model or direct-publish messages through a unified API. This flexibility enhances communication strategies for businesses aiming to engage their users effectively.

Description

Decrease the volume of incoming calls and enhance the overall customer experience by delivering timely and pertinent notifications to your clientele. Tailored for large enterprises with distinct security and communication needs, Webex Notify effectively manages notifications through SMS, email, and voice, incorporating various templates, extensive contact lists, de-duplication features, and the capability for bulk messaging across multiple channels. Mitigate the risks and inconsistencies associated with free messaging practices by maintaining control over the types of messages sent on the organization's behalf. Utilize pre-defined notification templates for various channels and establish a hierarchy for which communications take precedence. Additionally, manage user capabilities and access by setting system-level permissions and designating privileges to authorized personnel. Notifications can also be categorized by specific cost centers, allowing for the application of cost center-based quotas to oversee usage organization-wide, ensuring both efficiency and accountability in communication practices. This comprehensive approach not only streamlines messaging but also supports organizational goals.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS IoT Device Defender Yes 
AdRem NetCrunch Yes 
Amazon Lookout for Metrics Yes 
Amazon Security Lake Yes 
Amazon Web Services (AWS) Yes 
Axis LMS Yes 
Bloomreach Yes 
Causal Yes 
Dasera Yes 
DisruptOps Yes 
ElectroNeek Yes 
Files.com Yes 
Generator Labs Yes 
MLM Protec Yes 
Martini Yes 
NetApp StorageGRID Yes 
PBXDom Yes 
PubSub+ Platform Yes 
Quickwork Yes 
SecureMFA Yes 

Integrations

AWS IoT Device Defender No 
AdRem NetCrunch No 
Amazon Lookout for Metrics No 
Amazon Security Lake No 
Amazon Web Services (AWS) No 
Axis LMS No 
Bloomreach No 
Causal No 
Dasera No 
DisruptOps No 
ElectroNeek No 
Files.com No 
Generator Labs No 
MLM Protec No 
Martini No 
NetApp StorageGRID No 
PBXDom No 
PubSub+ Platform No 
Quickwork No 
SecureMFA No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/sns/

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

cpaas.webex.com/products/webex-notify

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

Product Features

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

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