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Description

Aloware functions as a comprehensive contact center that facilitates both voice calls and SMS/MMS messaging, seamlessly integrating with leading CRMs. Whether you need a contact center solution, a sales dialer, or call tracking features, we offer a complete array of customer engagement tools all within a single application. Your team, including support agents, sales representatives, and marketers, will appreciate the benefits of having a unified platform for managing customer conversations. This centralized hub enhances collaboration and improves efficiency across all customer interaction points.

Description

Remote teams can use the cloud phone system. JustCall provides a phone system that works from any device, anytime, anywhere for sales and support teams. It takes only seconds to obtain phone numbers in 70 different countries and make or receive calls. In minutes, you can set up your own cloud phone system. JustCall is the fastest and easiest way to manage your phone service. Learn how JustCall is used by companies to handle phone calls. Increase sales and conversions by enhancing agents' capabilities. Get rid of the hassles associated with manual dialing and data logging. You can increase sales call volume and productivity by up to 300% You can deliver a seamless customer experience with IVR and Smart Call Routing, as well as Live Call Monitoring. With SMS Bots and a variety of features, you can offer your clients responsive, 24-hour support. Automated integrations can be used across many business tools and applications. CRM, Helpdesk, and other software automation tools can be used to create smooth workflows for support and sales teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Zapier
Zoho CRM
ActiveCampaign
Copper
Easyflow
Groove
Helpwise
Integry
Intercom
LendingWise
LogixOne
Podio
Slack
Zendesk
Zendesk Sell
Zoho Desk
Zoho One

Integrations

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Zapier
Zoho CRM
ActiveCampaign
Copper
Easyflow
Groove
Helpwise
Integry
Intercom
LendingWise
LogixOne
Podio
Slack
Zendesk
Zendesk Sell
Zoho Desk
Zoho One

Pricing Details

$35/month
Free Trial
Free Version

Pricing Details

$30 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aloware

Founded

2015

Country

United States

Website

aloware.com

Vendor Details

Company Name

JustCall.io

Founded

2016

Country

United States

Website

justcall.io

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Alternatives

Alternatives

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