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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Aloha Essentials POS by NCR Voyix is a robust, all-in-one point-of-sale system designed to streamline restaurant operations from the front-of-house to the back-of-house. It offers seamless integration with online ordering, in-depth reporting and analytics, and built-in customer engagement tools like marketing and loyalty programs. With access to over 250 certified solution partners, restaurants can easily adapt to changing guest expectations, including contactless dining and off-premise services. The platform provides real-time insights, enabling operators to manage costs, track performance, and forecast sales from anywhere. Backed by 24/7 customer support, Aloha Essentials POS is a scalable solution ideal for restaurants looking to enhance efficiency and improve the dining experience.

Description

Transform guest feedback into actionable insights that boost your revenue. Discover the sentiments of your on- and off-premises customers, swiftly address any concerns, increase your 5-star ratings, and simplify the process of gaining insights and enhancing customer retention. Collect valuable customer data across all your locations, regardless of the interaction method—be it third-party delivery or online orders. Measure satisfaction with an efficiency that surpasses traditional methods by 18 times. With Ovation’s customer chat platform, your team can quickly engage with guests to address their issues and win them back in real-time. Foster customer delight through prompt communication, proving to be 16 times more effective in managing conversations than relying on online reviews. Utilize our advanced machine learning algorithms to pinpoint areas for improvement both on-site and off-site. Additionally, gain a deeper understanding of individual customer preferences, allowing your marketing team to tailor strategies based on specific behavioral traits and enhance overall engagement. This holistic approach not only improves customer satisfaction but also drives loyalty and long-term revenue growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

7shifts
AnyConnector
Atlas Direct Tips
Checkmate
Flexa
IT Retail POS
Incentivio
Mosaic by MethodWorx
Olo
Push Operations
QuickBooks Online
RetailMetrix
Shogo
SynergySuite
Xero
Yellow Dog Inventory
eCard Systems

Integrations

7shifts
AnyConnector
Atlas Direct Tips
Checkmate
Flexa
IT Retail POS
Incentivio
Mosaic by MethodWorx
Olo
Push Operations
QuickBooks Online
RetailMetrix
Shogo
SynergySuite
Xero
Yellow Dog Inventory
eCard Systems

Pricing Details

$79.00/month/user
Free Trial
Free Version

Pricing Details

$149 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NCR Voyix

Founded

1884

Country

United States

Website

www.ncrvoyix.com/restaurant/aloha-essentials-pos

Vendor Details

Company Name

Ovation

Founded

2017

Country

United States

Website

www.ovationup.com

Product Features

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Convenience Store

Deli / Restaurant Management
Employee Management
Fuel Management
Fuel POS
Grocery POS
Inventory Management
Lottery Management
Loyalty Program
Multi-Store
Price Book
Retail Management
Single Store

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

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