IT Retail POS Description

IT Retail is the best point-of-sale software for grocery stores, serving thousands of grocers over 26+ years!

Vision
IT Retail is committed in providing simple, effective technology solutions that increase the profitability of grocery retailers

Our Values
Customers and partners hear the truth. We are honest and straightforward. We all have problems. However, we can admit that we were wrong and will resolve it.

We are a group of people who enjoy working together towards a common goal: to create awesome software that solves the problems of grocers and helps them be more profitable.

We delight our customers by providing the best product and services available to grocers. While there may be more features, we are the best when it comes to customer satisfaction.

Innovation is a part of our company's fabric. We do this by being a perpetual learner.

Pricing

Pricing Information:
Get a quote today!
Free Trial:
Yes

Integrations

API:
Yes, IT Retail POS has an API
View Integrations

Reviews - 3 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
IT Retail
Year Founded:
1993
Headquarters:
United States
Website:
www.itretail.com
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Media

Play Video Hardware self service kiosk pin pad display screens Hardware Grocery Store Hardware
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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

IT Retail POS Features and Options

Point of Sale Software

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Convenience Store Software

Deli / Restaurant Management
Employee Management
Fuel Management
Fuel POS
Grocery POS
Inventory Management
Lottery Management
Loyalty Program
Multi-Store
Price Book
Retail Management
Single Store

IT Retail POS Lists

IT Retail POS User Reviews

Write a Review
  • Name: Michael J.
    Job Title: Vice President
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    IT Retail Software

    Date: Jul 18 2022

    Summary: Great Software and would recommend to any grocery operation. The software has more capabilities than its competitors.

    Positive: IT Retail is a great POS solution. It is founded by a grocer and has very practical applications. I've been using it for over ten years and it works great for our operations.

    Also, their support team is really responsive.

    Negative: We had some hardware integration issues but they were resolved immediately.

    Read More...
  • Name: Timothy P.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Back Office Functionality

    Date: Aug 12 2021

    Summary: As an employee with no experience with IT Retail I was able to utilize the system with little training.

    Positive: The entire back office system is very user friendly. And easily navigated.
    The format of the pages are easy to understand and if/when looking for a particular report or looking to make a change in a product or function I can usually locate without having to reach out for assistance.

    Negative: I believe that initially the only Con or suggestion I would have is that the set-up/software package include a touch screen for the back office user.

    Read More...
  • Name: Susan M.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Struggling along with this point of sale

    Date: Jul 08 2022

    Summary: Fair. We have invested a lot of money in these systems and overall I am very disappointed by the systems at IT Retail because we have to be the squeaky wheel to get any help. Tired of sending emails over and over about the same things. There is no account rep to follow up and make sure things got resolved. The hardware is not first class. One of the monitors is crooked and we have it propped up with cardboard.

    Positive: Works well for most things.
    Technical support agents are very polite and helpful.
    Reporting is adequate for most purposes.

    Negative: Cannot download my customer list.
    Many things that have been wrong for months don't get corrected.
    We tried to order a hand held scanner and they wanted $600! These are $20 on Amazon.
    There is no customer service person assigned to an account to make sure things are up to par.
    One scale works well, but the second, identical one won't read our in-house bar codes.
    Their servers are sometimes very slow, giving inaccurate sales figures during the day.
    Accounting doesn't really show us where we stand on payments.

    Read More...