Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With a Verge IP phone positioned on your desk and the Allworx Reach™ app installed on your preferred mobile devices, you have the flexibility to communicate seamlessly whether you're in the office or out and about. You’ll stay connected without interruption, thanks to the real-time synchronization of contacts across your mobile devices (via Reach), Outlook (through Interact Professional), and the Verge IP phone itself. The ability to instantly transfer ongoing calls between your mobile device and Verge IP phone (via Reach) enhances your communication experience. Additionally, you can remotely operate your Verge IP phone using your mobile device through Reach, ensuring convenience and efficiency. We are committed to allowing your business phone to function according to your personal preferences; the Programmable Function Buttons enable you to tailor your phone to suit your individual needs. You can speed dial your most important contacts or colleagues listed in the corporate directory. For those colleagues who are also part of the Allworx system, you will have visibility into their presence settings and real-time call statuses, which indicate if they are on an active call, ringing, or set to do not disturb. This system is particularly beneficial for call center agents, as it allows them to efficiently receive incoming calls directed to their designated ACD queues, thereby streamlining the communication process and improving overall productivity. In this way, the combination of these tools fosters a more dynamic and responsive work environment.
Description
Votelly is a cloud-driven VoIP phone system designed for sales, customer support, and various teams that engage with customer calls. It offers local, national, and toll-free virtual phone numbers, along with cloud PBX call flows, IVR menus, business-hours routing, ring groups, call queues, a shared inbox for calls, SMS, and voicemail. Teams have access to powerful tools such as predictive and power dialers, call recording, live transcription, AI-generated summaries, call analytics, wallboards, and agent scorecards to efficiently manage both inbound and outbound communication. Seamless integrations with CRM, helpdesk, and chat platforms ensure that call records and related notes are synchronized, while a REST API and signed webhooks facilitate custom connectivity options. Votelly operates in a web browser as well as desktop and mobile applications, boasting number availability across 118 countries; it targets businesses and contact centers in need of a hosted solution rather than a traditional on-premises phone system. This flexibility allows teams to enhance their communication capabilities and improve customer engagement effectively.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Salesforce
Yes
Zendesk
Yes
Coeo
Yes
DIDforSale
Yes
Highrise
Yes
HubSpot CRM
No
Intercom
No
Microsoft 365
Yes
Microsoft Outlook
Yes
Oreka TR
Yes
Integrations
Salesforce
Yes
Zendesk
Yes
Coeo
No
DIDforSale
No
Highrise
No
HubSpot CRM
Yes
Intercom
Yes
Microsoft 365
No
Microsoft Outlook
No
Oreka TR
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10/month/user billed annually
The Starter plan is $10 per user per month with annual billing, or $12 per user per month with monthly billing. Higher plans add features such as power dialing, AI call summaries, and expanded integrations. A 14-day free trial is offered.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Allworx
Founded
1998
Country
United States
Website
www.allworx.com/ip-phones
Vendor Details
Company Name
Votelly
Founded
2026
Country
Hong Kong
Website
www.votelly.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
Yes
Call Recording
No
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No