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features
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support

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Description

Gain a deep understanding of both the key areas where your customers feel satisfied and dissatisfied, focusing on the nuances that matter most. Identify the sources of customer frustration as well as their suggestions, allowing you to create effective action plans. Utilize AlloIntelligence to minimize the time spent on reviewing calls and ticket monitoring by analyzing every interaction between your agents and customers. Leveraging advanced models, we tailor our understanding to resonate with the language of your customers and the context of your business. Investigate the underlying factors that hinder sales conversions and growth, and implement strategies to resolve these issues. Streamline processes across your team by pinpointing agent weaknesses and highlighting exemplary practices. Additionally, gain insight into your customers’ perceptions of your company and the aspects that are important to them, ensuring you remain aligned with their expectations. This comprehensive approach not only enhances customer experience but also drives organizational success.

Description

Gain a deep insight into how your customers are interacting with your sales representatives during conversations, and leverage that understanding to drive revenue growth. By capturing and analyzing customer call data, you can identify who said what during interactions and extract valuable insights that foster predictable revenue streams. It's important to recognize that customers have various concerns on their minds; therefore, knowing which topics resonate with them can significantly enhance the direction of your discussions. Utilizing advanced AI transcription technology, calls are recorded and transcribed, allowing for easy identification of who inquired about specific matters, and organizing this information according to deals, accounts, and prospects. This system also examines interactions between prospects and representatives, tags conversations by relevant topics, summarizes discussions, tracks key performance indicators (KPIs), and identifies trends that influence the progression of deals through different stages. By linking essential KPIs such as deal risks and topic patterns across stages and representatives, you can connect these insights to revenue outcomes. Ultimately, harnessing this knowledge enables you to cultivate high-performing sales teams and ensures a more predictable revenue model. Being aware of the subtle tactics employed by top closers can also provide a competitive advantage.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aircall
Cisco Webex
Close
Five9
Gmail
Google Calendar
Google Meet
HubSpot CRM
HubSpot Customer Platform
InsideSales Playbooks
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Oracle CRM On Demand
Outreach
Salesforce
Salesloft
Talkdesk
Zendesk Talk
Zoho CRM

Integrations

Aircall
Cisco Webex
Close
Five9
Gmail
Google Calendar
Google Meet
HubSpot CRM
HubSpot Customer Platform
InsideSales Playbooks
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Oracle CRM On Demand
Outreach
Salesforce
Salesloft
Talkdesk
Zendesk Talk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AlloBrain

Founded

2020

Country

France

Website

www.allobrain.com/allointelligence

Vendor Details

Company Name

Rafiki AI

Founded

2020

Country

United States

Website

getrafiki.ai/

Product Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Product Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

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Alternatives

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