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Average Ratings 4 Ratings
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Description
Alcea IssueTrack is a highly adaptable issue management software that seamlessly integrates into your workflow, enhances team collaboration, fosters accountability, and boosts overall productivity. Ditch your tracking spreadsheets and various disconnected systems in favor of this comprehensive web-based solution. With Alcea IssueTrack, your organization gains a powerful platform that facilitates effective teamwork, elevates productivity levels, and ensures adherence to business processes until issues are fully resolved. The software's workflow rules play a crucial role in advancing and prioritizing reported problems, allowing managers to access essential information for evaluating productivity and allocating resources effectively. You have the ability to customize the appearance of your system and gather data precisely as needed. When an issue is updated, all relevant team members receive timely email notifications about its progress, ensuring everyone stays informed. Additionally, you can set up security configurations to control who has access to view and modify specific information, further enhancing your project management capabilities. This level of customization and oversight ensures that your team remains coordinated and efficient throughout the issue resolution process.
Description
Backlog is an effective collaboration and project management tool designed for teams aiming to enhance productivity, improve visibility, and streamline project tracking. It allows development teams to collaborate seamlessly with departments such as Design, Marketing, and IT to deliver high-quality projects more efficiently. Key features encompass Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlists, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Additionally, users can conveniently update their projects while on the move using mobile applications for both iOS and Android platforms. This versatility makes it easier for teams to stay connected and manage their work from anywhere.
API Access
Has API
No
API Access
Has API
No
Integrations
Cacoo
No
Desktop.com
No
Dropbox
No
Faros AI
No
Google Calendar
No
Google Drive
No
Google Sheets
No
Jenkins
No
Jira Work Management
No
Josys
No
Integrations
Cacoo
Yes
Desktop.com
Yes
Dropbox
Yes
Faros AI
Yes
Google Calendar
Yes
Google Drive
Yes
Google Sheets
Yes
Jenkins
Yes
Jira Work Management
Yes
Josys
Yes
Pricing Details
$20.00/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$35/month
Starter - $35/month
Standard - $100/month
Premium - $175/month
Standard - $100/month
Premium - $175/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Alcea Tracking Solutions
Founded
1997
Country
Canada
Website
alceatech.com/issuetrack/
Vendor Details
Company Name
Nulab
Founded
2004
Country
United States
Website
nulab.com
Product Features
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
Yes
Task Management
Yes
Product Features
Agile Project Management Tools
Backlog Management
No
Feedback Management
No
Gantt/Timeline View
No
Kanban Board
No
Prioritization
No
Request Management
No
Resource Management
No
Retrospectives Management
No
Status Tracking
No
Supports Scrum
No
Team Management
No
Template Management
No
Workflow Management
No
Bug Tracking
Backlog Management
Yes
Filtering
Yes
Issue Tracking
Yes
Release Management
Yes
Task Management
Yes
Ticket Management
Yes
Workflow Management
Yes
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
No
Task Management
No
Version Control
No
Video Conferencing
No
Diagram
Data Import / Export
No
Drag & Drop
No
Flowchart
No
For Developers
No
Mind Map
No
Multi-User Collaboration
No
Organizational Charting
No
Templates
No
Gantt Chart
Alerts/Notifications
No
Capacity Monitoring
No
Color Coding
No
Dependency Tracking
No
Drag & Drop
No
Milestone Tracking
No
Progress Tracking
No
Task Management
No
Templates
No
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
No
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
No
Scheduling
Yes
Task Management
Yes
IT Project Management
Bug Tracking
Yes
Issue Management
Yes
Milestone Tracking
Yes
Percent-Complete Tracking
Yes
Portfolio Management
No
Prioritization
Yes
Product Roadmapping
Yes
Requirements Management
No
Resource Management
No
Status Tracking
Yes
Supports Agile
Yes
Supports Scrum
No
Task Management
Yes
Testing / QA Management
Yes
Time & Expense Tracking
No
Kanban
Collaboration Tools
No
Dependency Tracking
No
KPI Monitoring
No
Milestone Tracking
No
Multi-Board
No
Prioritization
No
Project Planning
No
Roadmapping
No
Supports Scrum
No
Task Management
No
Time Tracking
No
Project Management
Agile Methodologies
Yes
Budget Management
No
Client Portal
Yes
Collaboration Tools
Yes
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
Yes
Kanban Board
Yes
Milestone Tracking
Yes
Portfolio Management
No
Resource Management
Yes
Time & Expense Tracking
No
Traditional Methodologies
Yes
Remote Work
Collaboration
No
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No
Task Management
Collaboration
No
Create Subtasks
No
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
No
Progress Tracking
No
Recurring Tasks
No
Reporting/Analytics
No
Spreadsheet View
No
Task Board View
No
Task Planning
No
Task Scheduling
No
Task Tracking
No
Time Tracking
No
To-Do List View
No
Version Control
Branch Creation / Deletion
No
Centralized Version History
No
Code Review
No
Code Version Management
No
Collaboration Tools
No
Compare / Merge Branches
No
Digital Asset / Binary File Storage
No
Isolated Code Branches
No
Option to Revert to Previous
No
Pull Requests
No
Roles / Permissions
No
Work Management
Access Roles / Permissions
No
CRM
No
Calendar Management
No
Collaboration Tools
No
File Storage / File Sharing
No
Kanban
No
Messaging / Discussion
No
Performance Metrics
No
Project Management
No
Reporting / Analytics
No
Resource Management
No
Strategic Planning
No
Task Management
No
Time Tracking
No
Version Control
No
Workflow Management
No
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
Yes
Customizable Dashboard
No
Document Management
Yes
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
Yes
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes
