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Description
An all-in-one, modern browser and API-driven solution designed for full-service resorts, boutique hotels, and various accommodations, this enterprise-ready property management system is utilized by some of the world’s most renowned resorts. Agilysys Visual One offers a fully integrated suite that encompasses everything necessary to ensure an unforgettable guest experience while omitting any unnecessary features. This extensive hotel PMS includes modules for reservations management, guest data handling, housekeeping oversight, and a mobile dashboard, among other functionalities. In addition to typical financial operations like accounts receivable, accounts payable, and general ledger management, it also incorporates purchase orders, condominium and club modules, as well as bank statement reconciliation. The activities module seamlessly connects with the Visual One PMS, enabling staff to efficiently schedule events and tailor reservations to meet guests' needs. With features such as mobile check-in and check-out, dining reservation capabilities, and timely room-ready notifications sent directly to guests' devices, it enhances the overall experience. Furthermore, a self-service kiosk is available for guests to check in, retrieve an encoded room key, check out, and print receipts, streamlining the entire process. This advanced solution ensures that both guests and staff enjoy a high level of convenience and efficiency.
Description
Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.
API Access
Has API
API Access
Has API
Integrations
Agilysys Sales & Catering
Wave RMS
rGuest Book
rGuest Express
Integrations
Agilysys Sales & Catering
Wave RMS
rGuest Book
rGuest Express
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Agilysys
Founded
1963
Country
United States
Website
www.agilysys.com/en/solutions/by-products/property-management/visual-one-pms/
Vendor Details
Company Name
Agilysys
Founded
2000
Country
Canada
Website
www.resortsuite.com/applications/concierge/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
