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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

An all-in-one, modern browser and API-driven solution designed for full-service resorts, boutique hotels, and various accommodations, this enterprise-ready property management system is utilized by some of the world’s most renowned resorts. Agilysys Visual One offers a fully integrated suite that encompasses everything necessary to ensure an unforgettable guest experience while omitting any unnecessary features. This extensive hotel PMS includes modules for reservations management, guest data handling, housekeeping oversight, and a mobile dashboard, among other functionalities. In addition to typical financial operations like accounts receivable, accounts payable, and general ledger management, it also incorporates purchase orders, condominium and club modules, as well as bank statement reconciliation. The activities module seamlessly connects with the Visual One PMS, enabling staff to efficiently schedule events and tailor reservations to meet guests' needs. With features such as mobile check-in and check-out, dining reservation capabilities, and timely room-ready notifications sent directly to guests' devices, it enhances the overall experience. Furthermore, a self-service kiosk is available for guests to check in, retrieve an encoded room key, check out, and print receipts, streamlining the entire process. This advanced solution ensures that both guests and staff enjoy a high level of convenience and efficiency.

Description

BellDesk AI is an innovative cloud-based platform designed to streamline hotel bell-desk operations and enhance guest services, particularly for managing luggage and service requests. Guests can easily reach out to Sophie, an AI concierge, via voice, text, or the dedicated app; Sophie is equipped to understand voice commands in over 20 languages and facilitate in-app requests in five different languages. All requests are efficiently directed to hotel staff for prompt action. Staff members utilize a mobile interface to log their shifts, review and accept tasks, document luggage intake and storage, and maintain communication with the dispatch team. Furthermore, managers are able to oversee real-time activities, evaluate service-level metrics, assess departmental performance, track guest feedback, and view staff rankings, all while conducting queries for operational data using straightforward language. BellDesk AI integrates seamlessly with Oracle OPERA Cloud to access essential guest details like names, room numbers, and stay durations. Additionally, the platform offers SMS notifications and tailored onboarding processes for hotels and resorts, ensuring a smooth implementation and enhanced guest experiences. By leveraging advanced technology, BellDesk AI not only improves operational efficiency but also elevates the overall guest experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys Sales & Catering Yes 
Wave RMS Yes 
rGuest Book Yes 
rGuest Express Yes 

Integrations

Agilysys Sales & Catering No 
Wave RMS No 
rGuest Book No 
rGuest Express No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Agilysys

Founded

1963

Country

United States

Website

www.agilysys.com/en/solutions/by-products/property-management/visual-one-pms/

Vendor Details

Company Name

72Knots.AI LLC

Founded

2026

Country

United States

Website

belldeskai.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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