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Description
Affiniv is an innovative platform designed to enhance customer experiences by enabling businesses to gather feedback through NPS, CSAT, and general customer surveys, while utilizing AI for in-depth analysis and actionable insights that drive growth.
With our solution, users can effortlessly create surveys, distribute them via various channels such as Email, WhatsApp, and Web-Embed, and then interpret the collected data on our intelligent dashboard. Companies leverage this valuable feedback to refine their current offerings, brainstorm ideas for new products, and transform dissatisfied customers into enthusiastic supporters.
Affiniv stands out for its affordability and user-friendly design, complemented by personalized onboarding assistance. As a bootstrapped SaaS organization, we are dedicated to delivering a top-notch product that prioritizes exceptional customer experience for our diverse global audience, fostering lasting relationships and continuous improvement.
Description
Our keyingress survey software is designed with a user-friendly interface that allows you to effortlessly design your own surveys. However, if you find yourself needing assistance, a simple call or email to our support team will swiftly guide you back on track. Alternatively, you may choose to let us handle everything for you. We can take care of all aspects of your survey project, including programming questionnaires, developing dashboards, and setting up online panels, among other tasks. We are more than willing to manage complete projects in keyingress on your behalf. Just provide us with your project details, and we will handle the rest seamlessly. We will take care of importing addresses and establishing quotas, ensuring everything is set up correctly. For telephone surveys, we can also design a user-friendly interface tailored for your call center staff. Additionally, we will create automated email notifications for your telephone projects, such as appointment confirmations. Our team is always ready to offer guidance and provide a no-obligation quote. Please feel free to reach out to us with any inquiries or requests for more information, as we are here to assist you every step of the way. Your satisfaction is our priority, and we look forward to collaborating with you on your survey needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
HubSpot CRM
HubSpot Customer Platform
MicroK8s
Salesforce
Shopify
Zendesk
Integrations
HubSpot CRM
HubSpot Customer Platform
MicroK8s
Salesforce
Shopify
Zendesk
Pricing Details
$99
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Affiniv
Founded
2021
Country
United States
Website
affiniv.com
Vendor Details
Company Name
Ingress
Founded
2004
Country
Germany
Website
www.ingress-survey.co.uk
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video