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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Navigating business-to-consumer (B2C) texting can quickly become complex without the right partner, but TruReach Deliver Aerialink makes it easy by streamlining business texting services and allowing for extensive customization. This innovative platform ushers in a new era of consumer engagement that is not only straightforward but also secure and seamless. With iconectiv's TruReach Deliver Aerialink, users enjoy unmatched simplicity and a wide range of options tailored to their needs. A dedicated team of messaging specialists is on hand to provide thorough support and to design solutions that align perfectly with your business requirements. You can easily engage with various messaging formats, such as SMS and MMS, while also choosing to send messages from landline, wireless, toll-free, or shortcode numbers. Furthermore, you can utilize our Conversations SaaS messaging application to manage B2C texts efficiently, or you can present it under your brand to create a new revenue stream for your business. This flexibility not only enhances communication but also fosters stronger connections with your customers, ensuring that every interaction is meaningful.

Description

Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$78 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

iconectiv

Founded

1984

Country

United States

Website

www.aerialink.com

Vendor Details

Company Name

Textology

Founded

2015

Country

United States

Website

www.textology.co

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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Alternatives

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