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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our cloud-powered technology solution transforms the way employee relations processes are managed by HR, line managers, and employees alike. By leveraging cutting-edge technologies, we ensure that HR professionals, managers, and employees have immediate access to the appropriate employee relations tools exactly when they need them, enabling decisive action with confidence while enhancing efficiency, minimizing risks, and gathering data that leads to actionable insights. We empower managers to handle personnel issues responsibly and without risk by guiding them through customized journeys tailored to your employee relations processes. Process Manager serves as a specialized ER process management engine designed for both HR and line managers, simplifying the execution of employee relations processes, optimizing workflow, and fostering greater efficiencies. Managers are carefully led through the employee relations process, receive timely prompts for necessary actions, can consult with HR when complexities or risks arise, and benefit from a comprehensive audit trail that records every action and decision for added assurance. This innovative approach not only streamlines the management of employee relations but also enhances overall organizational effectiveness by ensuring that all stakeholders are well-informed and supported throughout the process.

Description

HR HelpDesk stands out as a premier software solution for automated HR case management and call tracking. This platform, also known as HR Case Management, empowers human resources departments and HR service centers to effectively handle employee inquiries, thereby enhancing service delivery, streamlining workflows, and ensuring cases are resolved efficiently. With years of experience in the HR software sector, our dedicated team possesses a deep understanding of the needs of HR professionals, having collaborated with thousands to refine software solutions over the years. This understanding is vital, as it allows HR to focus on strategic tasks instead of being bogged down by repetitive questions from employees. By providing easy access to relevant information, we significantly boost the value HR brings to the organization. Reducing frustration in the workplace not only elevates employee engagement but also fosters a more productive environment. When employees can readily find the information they need, they are more likely to concentrate on the aspects of their roles they are passionate about, ultimately benefiting the entire business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AdviserPlus

Founded

2001

Country

United Kingdom

Website

adviserplus.com/our-solutions/empower/technology/

Vendor Details

Company Name

LBi Software

Founded

1982

Country

United States

Website

www.lbisoftware.com

Product Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

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