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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our straightforward customer engagement solution prioritizes your clients, often showing more concern than you might. Acting as a seamless extension of your current customer support teams, we deploy a remote workforce dedicated to enhancing various aspects of customer success. Our commitment to giving back is reflected in our belief that individuals from disadvantaged backgrounds can excel in delivering exceptional customer service and fostering loyalty due to their unique perspectives. We focus on recruiting and training top talent located in North America, ensuring inclusivity regardless of disabilities or personal circumstances, which leads to a team that genuinely empathizes and connects with your customers. Our ability to rapidly scale means we can effortlessly manage chat volumes, accommodating the needs of both emerging startups and large enterprises alike. With some of our largest clients onboarding over 20,000 new customers daily, we have a deep understanding of scalability and can tackle significant volumes without any challenges. Furthermore, we seamlessly integrate with all leading ERPs and CRMs, providing a comprehensive support solution that meets the demands of modern businesses. In essence, we not only enhance customer interactions but also foster a culture of empathy and connection.

Description

Forget the hassle of juggling various software tools, complicated data transfers, and bespoke interfaces. WinTeam offers a comprehensive ERP software solution specifically tailored for cleaning and security contractors throughout North America, enabling them to effectively assess performance while automating essential finance, operations, and workforce management tasks. With its robust features for workforce management and operations, WinTeam allows for streamlined scheduling of personnel and work assignments, leading to optimized resource allocation that conserves both time and financial resources. Additionally, this software encompasses essential tools designed to enhance back-office operations. By integrating human resources, payroll, financial management, and analytics into a single cohesive system, WinTeam significantly boosts operational efficiency and facilitates informed decision-making. TEAM stands out as a leader in enterprise software solutions for security and cleaning contractors not just in North America, but across the globe. Explore the various software options available to determine which one aligns best with your needs. With its user-friendly interface and powerful capabilities, WinTeam is equipped to transform your business operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clean Smarts No 
DailyPay No 
ExakTime No 
Microsoft 365 Yes 
Oracle Cloud Infrastructure Yes 
Salesforce Yes 
Zendesk Yes 

Integrations

Clean Smarts Yes 
DailyPay Yes 
ExakTime Yes 
Microsoft 365 No 
Oracle Cloud Infrastructure No 
Salesforce No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Advanced Chat Solutions

Founded

2009

Country

United States

Website

acs.shrinkstack.com

Vendor Details

Company Name

TEAM Software by WorkWave

Founded

1989

Country

United States

Website

teamsoftware.com/software/winteam/

Product Features

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Alternatives

Alternatives

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