Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our straightforward customer engagement solution prioritizes your clients, often showing more concern than you might. Acting as a seamless extension of your current customer support teams, we deploy a remote workforce dedicated to enhancing various aspects of customer success. Our commitment to giving back is reflected in our belief that individuals from disadvantaged backgrounds can excel in delivering exceptional customer service and fostering loyalty due to their unique perspectives. We focus on recruiting and training top talent located in North America, ensuring inclusivity regardless of disabilities or personal circumstances, which leads to a team that genuinely empathizes and connects with your customers. Our ability to rapidly scale means we can effortlessly manage chat volumes, accommodating the needs of both emerging startups and large enterprises alike. With some of our largest clients onboarding over 20,000 new customers daily, we have a deep understanding of scalability and can tackle significant volumes without any challenges. Furthermore, we seamlessly integrate with all leading ERPs and CRMs, providing a comprehensive support solution that meets the demands of modern businesses. In essence, we not only enhance customer interactions but also foster a culture of empathy and connection.

Description

We enhance sales and provide valuable customer insights by equipping businesses with software, dedicated agents, and a management team that actively engages site visitors around the clock via live chat. Our fully managed live chat sales teams begin to generate returns within the initial month of service. Our sole focus is to assist companies in increasing their online revenue by offering the necessary expertise, software, and personnel to engage visitors effectively through live chat. Reach out to us to discover how we consistently boost revenue for our diverse clientele. Our experienced agents cater to a wide spectrum of customers, from large corporations to smaller enterprises. We seamlessly integrate with any CRM system and, uniquely among market solutions, can adapt to any digital marketing campaign tracking method. With extensive experience serving clients across the United States, the United Kingdom, and Australia, we utilize our deep understanding of digital marketing to continually refine the live chat experience. Our fully managed sales packages are designed to start providing returns as early as the first month, ensuring that our clients see immediate benefits. By choosing us, businesses not only enhance their customer engagement but also position themselves for sustained growth and success.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Zendesk

Integrations

Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Advanced Chat Solutions

Founded

2009

Country

United States

Website

acs.shrinkstack.com

Vendor Details

Company Name

Greechat

Country

Australia

Website

www.greechat.com

Product Features

Product Features

Alternatives

Alternatives

Equinox Reviews

Equinox

Equinox Agents