Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our straightforward customer engagement solution prioritizes your clients, often showing more concern than you might. Acting as a seamless extension of your current customer support teams, we deploy a remote workforce dedicated to enhancing various aspects of customer success. Our commitment to giving back is reflected in our belief that individuals from disadvantaged backgrounds can excel in delivering exceptional customer service and fostering loyalty due to their unique perspectives. We focus on recruiting and training top talent located in North America, ensuring inclusivity regardless of disabilities or personal circumstances, which leads to a team that genuinely empathizes and connects with your customers. Our ability to rapidly scale means we can effortlessly manage chat volumes, accommodating the needs of both emerging startups and large enterprises alike. With some of our largest clients onboarding over 20,000 new customers daily, we have a deep understanding of scalability and can tackle significant volumes without any challenges. Furthermore, we seamlessly integrate with all leading ERPs and CRMs, providing a comprehensive support solution that meets the demands of modern businesses. In essence, we not only enhance customer interactions but also foster a culture of empathy and connection.
Description
We enhance sales and provide valuable customer insights by equipping businesses with software, dedicated agents, and a management team that actively engages site visitors around the clock via live chat. Our fully managed live chat sales teams begin to generate returns within the initial month of service. Our sole focus is to assist companies in increasing their online revenue by offering the necessary expertise, software, and personnel to engage visitors effectively through live chat. Reach out to us to discover how we consistently boost revenue for our diverse clientele. Our experienced agents cater to a wide spectrum of customers, from large corporations to smaller enterprises. We seamlessly integrate with any CRM system and, uniquely among market solutions, can adapt to any digital marketing campaign tracking method. With extensive experience serving clients across the United States, the United Kingdom, and Australia, we utilize our deep understanding of digital marketing to continually refine the live chat experience. Our fully managed sales packages are designed to start providing returns as early as the first month, ensuring that our clients see immediate benefits. By choosing us, businesses not only enhance their customer engagement but also position themselves for sustained growth and success.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Oracle Cloud Infrastructure
Yes
Salesforce
Yes
Zendesk
Yes
Integrations
Microsoft 365
No
Oracle Cloud Infrastructure
No
Salesforce
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Advanced Chat Solutions
Founded
2009
Country
United States
Website
acs.shrinkstack.com
Vendor Details
Company Name
Greechat
Country
Australia
Website
www.greechat.com