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Average Ratings 0 Ratings
Description
Our straightforward customer engagement solution prioritizes your clients, often showing more concern than you might. Acting as a seamless extension of your current customer support teams, we deploy a remote workforce dedicated to enhancing various aspects of customer success. Our commitment to giving back is reflected in our belief that individuals from disadvantaged backgrounds can excel in delivering exceptional customer service and fostering loyalty due to their unique perspectives. We focus on recruiting and training top talent located in North America, ensuring inclusivity regardless of disabilities or personal circumstances, which leads to a team that genuinely empathizes and connects with your customers. Our ability to rapidly scale means we can effortlessly manage chat volumes, accommodating the needs of both emerging startups and large enterprises alike. With some of our largest clients onboarding over 20,000 new customers daily, we have a deep understanding of scalability and can tackle significant volumes without any challenges. Furthermore, we seamlessly integrate with all leading ERPs and CRMs, providing a comprehensive support solution that meets the demands of modern businesses. In essence, we not only enhance customer interactions but also foster a culture of empathy and connection.
Description
Visual Management serves as an effective Lean strategy that bolsters and maintains a continual improvement initiative within a business. It clearly indicates to team members what is vital and aligns with the organization’s key priorities, enabling them to concentrate on achieving essential goals while illustrating the significance of their contributions in the workplace. As innovators in the realm of data storytelling, we maintain that dashboards must evolve beyond simple mobile applications to truly function as effective data visual management instruments. By offering a diverse range of solutions from compact smartphones to expansive image walls, we provide our clients with a distinctive experience that not only enhances performance but also catalyzes organizational transformation. Ultimately, our commitment to advancing these visual tools reflects our dedication to fostering a culture of continuous improvement across all levels of an organization.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Zendesk
Integrations
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Advanced Chat Solutions
Founded
2009
Country
United States
Website
acs.shrinkstack.com
Vendor Details
Company Name
CaptainDash
Founded
2010
Country
France
Website
captaindash.com
Product Features
Product Features
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign