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Description

Experience Cloud provides innovative, AI-powered solutions across marketing, analytics, advertising, and commerce, utilizing the most extensive range of customer experience applications and services on the market. It features a unique real-time customer profile, meticulously assembled through a versatile and open platform. With top-tier analytics and audience management tools at your disposal, we empower you to uncover and leverage the insights that truly matter to your business. By unifying content, data, and personalized strategies, Experience Cloud enhances your digital framework into a dynamic, intelligent customer experience hub. The products within Experience Cloud are built on a single, adaptable foundation, ensuring they work harmoniously together, facilitating shared real-time data, streamlined content and engagement processes, and genuine personalization at scale. This cohesive integration significantly boosts your ability to engage customers meaningfully and efficiently.

Description

Smart, simple online CRM. You can build stronger customer relationships, increase sales, and save time. Organize all your customer information in one place. You can track conversations, see the history, and provide more personal experiences. You can tailor your sales pipeline to suit your sales process and spot deals that need your attention or are about to land. With our insightful reports, you can easily identify the activities that have the greatest impact on your sales figures and make better business decisions. You can use Shape Capsule to organize your teams and ensure they only see what they need. Report on their progress and focus their activity. Capsule integrates seamlessly with popular apps such as G Suite and Mailchimp. Capsule Mobile provides caller ID and reminds to save a note in your CRM every time you call. All Capsule features are available on Android and iPhone.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

LeadsBridge
Workato
Adobe Marketo Engage
Eclincher
Fluttermail
Google Contacts
Help Scout
HubSpot Operations Hub
Inriver PIM
Kindo
MailerLite
OmniFocus
Proposable
Sales Robots
TapClicks
Telmetrics
TimeCamp
Titan
WooCommerce
Zendesk

Integrations

LeadsBridge
Workato
Adobe Marketo Engage
Eclincher
Fluttermail
Google Contacts
Help Scout
HubSpot Operations Hub
Inriver PIM
Kindo
MailerLite
OmniFocus
Proposable
Sales Robots
TapClicks
Telmetrics
TimeCamp
Titan
WooCommerce
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$18 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Adobe

Founded

1982

Country

United States

Website

business.adobe.com

Vendor Details

Company Name

Zestia

Founded

2009

Country

United Kingdom

Website

www.capsulecrm.com

Product Features

Website Optimization Tools

Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts

Product Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Forecasting

Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis

Alternatives

Alternatives

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