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Description
Adjutas is a sophisticated cloud-based helpdesk and service desk solution that excels in asset management while offering much more than just service management features. It has proven invaluable for IT Managers and CIOs, allowing them to manage their IT operations with enhanced effectiveness and efficiency. Beyond merely handling service requests and assets, Adjutas serves as a comprehensive platform for planning IT operations and services, enabling users to anticipate potential issues and shifts in technology trends. The user-friendly interface belies the strength of its underlying code, which contains over 100,000 lines and continues to expand. Users can seamlessly track and manage both hardware and software assets, maintain detailed records of vendors along with their acquired assets, and monitor the maintenance status of all assets comprehensively. Additionally, preparing Management Information System (MIS) reports becomes effortless, empowering users to oversee and evaluate their entire IT ecosystem with ease. This multifaceted approach ensures that organizations can stay ahead in the dynamic world of IT management.
Description
Our cloud-based solution is designed to be budget-friendly, with no per user or per technician charges. Unlike our competitors, our pricing is significantly lower, ranging from 50% to 75% less. With over a decade of experience in this field and our parent company’s 25 years in the industry, we have mastered efficient practices. You can start using our services for as low as $79 per month. A key feature that sets our software apart is its customization; we have dedicated time to ensure you won't be constrained by a generic solution. You can tailor the software to your preferences, choosing which fields, colors, features, and reports to include, along with how they function. Furthermore, our supportive team is available to guide you through the setup process, ensuring everything is configured to your satisfaction. There’s no need for guesswork when establishing your help desk, as our system intelligently routes requests to the appropriate personnel. For instance, if a user reports a leak in their office, the Maintenance team is immediately notified, allowing for prompt resolution. This seamless communication enhances efficiency and ensures that issues are addressed swiftly.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$10.99 per month
Free Trial
Free Version
Pricing Details
$79.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Adjutas Cloud Technology
Country
India
Website
www.adjutas.com
Vendor Details
Company Name
Think Tank Software
Founded
1990
Country
United States
Website
www.thinkhelpdesk.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
