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Description
Acteol, a subsidiary of Access, provides a comprehensive CRM solution tailored for the hospitality, retail, and leisure industries, empowering operators to monitor every guest interaction and establish a unified customer perspective. We collaborate closely with our clients in the hospitality sector to enhance their understanding of customer behavior and data, ultimately enabling them to implement more impactful sales and marketing strategies that yield improved returns on investment. With more than 70 integrations with leading hospitality systems and over 10 versatile modules covering everything from feedback and inquiries to surveys and loyalty programs, we help businesses maximize the potential of their data. In essence, we facilitate connection, segmentation, engagement, and measurement. By consolidating all your data, you can construct a robust single customer view that highlights high-value customers and those requiring additional attention. Furthermore, you can deliver personalized and targeted communications to your audience, continuously evaluate your performance, and derive insights from real-time analysis to drive future success. This holistic approach ensures that every interaction is meaningful and contributes to the overall growth of your business.
Description
Microcat CRM, which was previously known as FieldForce, is an effective customer relationship management tool designed specifically for the wholesale parts sector, aimed at boosting sales. This web-based CRM seamlessly integrates the entire sales network, linking OEMs with wholesale clients. By consolidating all essential functionalities into a single comprehensive platform, Microcat CRM enables automotive dealers and OEMs to enhance their sales of authentic parts. Its user-friendly interface and robust features streamline the selling process, making it easier for businesses to thrive in a competitive market.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Acteol
Country
United Kingdom
Website
www.acteol.info/
Vendor Details
Company Name
Infomedia
Founded
2012
Country
Australia
Website
www.infomedia.com.au/parts/crm/
Product Features
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
