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Description
Utilize advanced analytics to enhance your customer experience and swiftly draw in, engage, and transform visitors into dedicated patrons. Gain insights into customer behavior at various levels, encompassing everything from single sessions to extensive, multi-channel experiences. Visualize the entire customer journey across channels, identifying every interaction that may sway a purchasing decision. Discover the reasons behind customer page abandonment and receive actionable suggestions to reclaim their attention. Gather data concerning visitors, pages, and sessions to pinpoint which fields are abandoned, the duration taken to complete tasks, the frequency of actions, and additional insights. Customize messaging based on customers’ online behaviors, creating personalized and engaging experiences that guide them effectively. Analyze the factors contributing to the success or failure of a campaign, empowering you to swiftly refine the experience for better engagement, rather than wasting time on trial and error. By leveraging these insights, businesses can build stronger relationships with customers, ultimately leading to increased loyalty and satisfaction.
Description
Capture digital interactions as they unfold, leverage insights from that information, and suggest timely actions to improve the online customer experience—precisely when needed. Oracle Infinity Behavioral Intelligence enhances the customer's digital journey in real time, ensuring their online activities are not only relevant but tailored to their preferences. By utilizing real-time customer behaviors, businesses can refine their approach to improve overall experience. Foster greater engagement and loyalty by offering content, promotions, and offers that align perfectly with the interests of each individual visitor, customer, or prospective client. Implement a scalable system that evolves alongside your business needs. Built on a cutting-edge big data framework, Oracle Infinity serves as a digital intelligence solution that provides exceptional data collection and accessibility capabilities. Collect detailed information about each customer to gain insights into their behaviors and craft more customized experiences. Consolidate all online behavioral data into a single, cohesive repository to streamline analysis and enhance decision-making processes. By doing so, businesses can stay ahead of trends and continuously adapt to the changing needs of their audience.
API Access
Has API
API Access
Has API
Integrations
Accenture Cloud Retail Execution
Decimal
Eloqua
Oracle Audience Segmentation
Oracle Marketing
Oracle Maxymiser
Oracle Responsys
Salesgenie
Integrations
Accenture Cloud Retail Execution
Decimal
Eloqua
Oracle Audience Segmentation
Oracle Marketing
Oracle Maxymiser
Oracle Responsys
Salesgenie
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Acoustic
Country
United States
Website
acoustic.com/products/insights
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/marketing/digital-intelligence/
Product Features
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Product Features
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking