Customers.ai
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Average Ratings 1 Rating
Description
Your store boasts excellent products and is well-prepared for success, yet sales might not be where you expected. If you're feeling disheartened by these online retail hurdles, it's a common sentiment shared by many. To enhance the shopping experience for your visitors, consider guiding them through your sales funnel with a warm, human approach. Convert those browsers into leads and then into paying customers by utilizing tailored, behavior-driven communications. Foster customer loyalty by maintaining engagement over time and implementing effective re-marketing strategies. Increase the number of views on your product pages by assisting visitors in finding exactly what they seek. Accelerate the growth of your email list by capturing leads at every stage of the purchasing journey. Use AI-generated emails to recover a larger portion of abandoned carts and encourage shoppers to take action with personalized, time-sensitive discounts. Additionally, build customer retention by offering rewards for their loyalty to your brand, ensuring they return for future purchases. Engaging your customers thoughtfully can lead to sustainable growth and a thriving online business.
Description
Customers.ai is an AI-powered customer identification and marketing automation platform designed to help ecommerce businesses convert website visitors into customers. The software uses an X-Ray tracking pixel to recognize shoppers and connect their browsing activity across multiple sessions, devices, and browsers. Its identity resolution capabilities enrich visitor profiles with available contact information and behavioral data, providing marketers with additional context about potential customers. Alfred, the platform's AI audience agent, analyzes shopping behavior and automatically organizes customers into high-, medium-, and low-intent segments. These predictive audiences help businesses prioritize marketing activities, improve customer targeting, and reduce spending on contacts unlikely to purchase. Customers.ai integrates with Klaviyo to improve customer identification, trigger automated email flows, and support personalized retention campaigns. Its email deliverability suite includes contact validation, list management, warming tools, and inbox placement optimization. The platform also supports advertising retargeting through Meta and Google, CRM data enrichment, direct mail campaigns, and cross-device customer journey tracking. Reporting capabilities provide visibility into identified visitors, customer engagement, marketing attribution, email revenue, and audience performance.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
No
Easyflow
No
Facebook
No
Facebook Ads
No
Facebook Messenger
No
GoHighLevel
No
Google Ads
No
Instagram Ads
No
Klaviyo
No
Leadpresso
No
Integrations
Axis LMS
Yes
Easyflow
Yes
Facebook
Yes
Facebook Ads
Yes
Facebook Messenger
Yes
GoHighLevel
Yes
Google Ads
Yes
Instagram Ads
Yes
Klaviyo
Yes
Leadpresso
Yes
Pricing Details
$9 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
Contact us for pricing
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Acobot
Founded
2008
Country
United States
Website
acobot.ai
Vendor Details
Company Name
CustomersAI
Founded
2014
Country
United States
Website
customers.ai/
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
Yes
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
Yes
Virtual Assistant
Yes
Lead Capture
Business Card / Badge Scanning
No
Dashboard
No
Data Extraction
No
Lead Distribution
Yes
Lead Notifications
Yes
Lead Nurturing
Yes
Lead Qualification
No
Lead Scoring
Yes
Online Forms
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Lead Capture
Business Card / Badge Scanning
No
Dashboard
No
Data Extraction
No
Lead Distribution
No
Lead Notifications
No
Lead Nurturing
No
Lead Qualification
No
Lead Scoring
No
Online Forms
No
Lead Generation
Contact Discovery
No
Contact Import/Export
No
Lead Capture
No
Lead Database Integration
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Visitor Identification
No
Sales Engagement
CRM Integration
No
Call Scripts / Call Steps
No
Email Sequences
No
Email Tracking / Automation
No
Lead Management
No
Reporting / Analytics
No
Sales / Voice Dialer
No
Sales Automation
No
Search
No
Task Management
No
Templates
No
Workflow Management
No