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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Acepeak serves as a comprehensive cloud communications and AI-driven contact center solution tailored for contemporary businesses. This platform seamlessly integrates various features, including business phone systems, HD voice calling, SMS and MMS capabilities, video conferencing, team messaging, call recording, voicemail services, interactive voice response (IVR), and a suite of AI-enhanced communication tools. Additionally, Acepeak offers functionalities such as an AI receptionist, assistance from AI agents, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and seamless CRM integrations. Organizations benefit from the ability to oversee voice, messaging, web chat, and social media interactions from a consolidated platform, effectively supporting teams that operate across diverse locations and countries. By utilizing Acepeak, businesses can streamline their communication processes, elevate customer engagement, and manage all calls and discussions effortlessly from one centralized system, ultimately contributing to enhanced operational efficiency and improved customer satisfaction.

Description

Dial is an advanced communication framework for AI agents that allows software to possess its unique phone identity, enabling it to manage voice calls, SMS, and WhatsApp messaging through a single REST API, MCP server, CLI, or SDK. This innovative system reimagines a traditional telephone stack, which was initially designed for human users, incorporating elements like SIM cards, carrier agreements, handsets, and verification processes, so that autonomous agents can operate without the need for specialized hardware or manual carrier setups. With Dial, agents can acquire a legitimate phone number, execute AI-driven voice calls for tasks such as making reservations, confirming appointments, or following up, while also utilizing live transcription services with the option to transfer to a human operator if necessary. Furthermore, Dial facilitates two-way SMS and WhatsApp communication, handles inbound calls and messages, and incorporates AI receptionist functionality along with streamed incoming events. Agents are also equipped to receive SMS verification codes for workflows that require phone authentication and can programmatically respond to various communication events, enhancing their operational efficiency and capabilities. This versatility positions Dial as a crucial tool in the evolving landscape of AI communication.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

ChatGPT No 
Claude No 
Cursor No 
Grok No 
HubSpot CRM Yes 
LangChain No 
Model Context Protocol (MCP) No 
Python No 
WhatsApp No 
Windsurf Browser No 
Zoho CRM Yes 

Integrations

ChatGPT Yes 
Claude Yes 
Cursor Yes 
Grok Yes 
HubSpot CRM No 
LangChain Yes 
Model Context Protocol (MCP) Yes 
Python Yes 
WhatsApp Yes 
Windsurf Browser Yes 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$3 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Acepeak

Founded

2019

Country

Singapore

Website

www.acepeak.com

Vendor Details

Company Name

Dial

Founded

2026

Country

United States

Website

getdial.ai/

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

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