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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Acefone (founded in 2019) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: -Interactions Hub -Contact Center Studio -API Connect -Campaigns These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer's journey. Based in Gurgaon, we serve over 5,000 global businesses with the support of a dedicated team of 200+ professionals across Gurgaon, Mumbai, and Bangalore. We deliver seamless communication through industry-leading integrations, ensuring a customer experience that is both efficient and effective. Our ISO 27001 certification attests to our commitment to top-tier security, backed by a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands.

Description

Voys offers innovative telephony solutions designed to enhance the experience of both businesses and their customers in the Netherlands. By providing internet-based fixed telephony, the need for on-site telephone exchanges is eliminated, granting you complete control and access to exceptional support, which translates to true freedom. Catering to small and medium enterprises with 1 to 100 workstations, Voys serves a diverse range of businesses, from plumbers to law firms and webshops to greengrocers, delivering customized solutions for every industry. For larger organizations with 101 to 5,000 workstations, Voys provides comprehensive communication systems, accommodating everything from airports to hotel chains and municipalities to international wholesalers. The combination of cutting-edge technology and outstanding service results in satisfied customers, which is the hallmark of Voys. Ultimately, Voys ensures your business maintains connectivity and accessibility for your clients, doing so in a distinctive manner that sets it apart from the competition.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bitrix24
Bullhorn
Freshdesk
Freshsales
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Zendesk
Zoho CRM

Integrations

Bitrix24
Bullhorn
Freshdesk
Freshsales
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Zendesk
Zoho CRM

Pricing Details

$19.99 per user per month
Free Trial
Free Version

Pricing Details

€12.50 per 4 users, per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Acefone

Founded

2019

Country

Gurugram, Haryana, India

Website

www.acefone.com

Vendor Details

Company Name

Voys

Founded

2006

Country

Netherlands

Website

www.voys.nl/

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

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