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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The Accenture Billing & Payments Engine (ABPE) is an all-encompassing, cloud-based solution aimed at streamlining and improving the entire billing and payment lifecycle. It effectively tackles complex billing issues by accommodating various multi-company, multi-service, and multi-frequency billing requirements, along with advanced calculations via a highly adaptable platform. ABPE boasts a wide array of billing functionalities, such as recurring and one-time billing, metered services, subscription management, flexible payment plans, comprehensive calculations from multiple sources, credit scoring and reporting, collections management, dunning reports, and multi-payee distribution options. With its extensive library of pre-built APIs, it integrates effortlessly with existing infrastructures, including ERP, CIS, middleware, and CRM systems. Additionally, it offers strong compliance and security measures to ensure that billing and payment operations adhere to industry standards and best practices. This holistic approach not only simplifies processes but also enhances operational efficiency for businesses.

Description

Salesforce Agentforce Communications is a purpose-built AI CRM solution designed to help telecom and communications providers operate more efficiently and profitably. It transforms the traditional middle office by integrating billing, service, product management, and sales processes into a unified platform. With configurable AI agents, companies can automate customer inquiries, order updates, and billing troubleshooting around the clock. Predictive insights such as churn forecasting and order fulfillment estimates allow teams to take proactive action. The Enterprise Product Catalog enables providers to design, test, launch, and manage complex commercial and technical offerings with ease. Industry CPQ capabilities streamline quoting and product bundling across multiple channels. The out-of-the-box communications data model reduces costly customization and accelerates deployment. Guided service console tools improve agent productivity and reduce training time. Seamless integrations with BSS and OSS systems ensure operational continuity. Agentforce Communications empowers telecom organizations to deliver personalized experiences while lowering operational costs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Agent Payments Protocol (AP2)
Collate
Salesforce

Integrations

Agent Payments Protocol (AP2)
Collate
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$325 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Accenture

Founded

1989

Country

Ireland

Website

www.accenture.com/hu-en/industries/software-platforms/accenture-billing-payments-engine

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/communications/cloud/

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