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Description
Introducing an all-inclusive tool designed to oversee, assess, and enhance your hotel's online reputation. This cutting-edge solution is perfect for effectively managing your digital presence! Utilize our platform to gather reviews, photos, and videos related to your hotel! AboutMyHotel meticulously analyzes guest reviews, categorizing them by source, date, language, and sentiment—positive, negative, or neutral. Additionally, AboutMyHotel enables you to benchmark your hotel against competitors across key travel websites and social media platforms. You will receive prompt email notifications whenever new reviews, images, or videos about your hotel become available! Begin your journey to monitor and evaluate your hotel’s online reputation today. Sign up for a complimentary trial version! As a forward-thinking and energetic company, AboutMyHotel is committed to embracing new challenges and delivering exceptional service. Embrace the opportunity for growth and improvement in your hotel's reputation management today!
Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
API Access
Has API
API Access
Has API
Integrations
Facebook
Pricing Details
$149 per year
Free Trial
Free Version
Pricing Details
79.00€ / month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Atrativa
Founded
2017
Country
Italy
Website
www.aboutmyhotel.com
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
