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Description
Introducing an all-inclusive tool designed to oversee, assess, and enhance your hotel's online reputation. This cutting-edge solution is perfect for effectively managing your digital presence! Utilize our platform to gather reviews, photos, and videos related to your hotel! AboutMyHotel meticulously analyzes guest reviews, categorizing them by source, date, language, and sentiment—positive, negative, or neutral. Additionally, AboutMyHotel enables you to benchmark your hotel against competitors across key travel websites and social media platforms. You will receive prompt email notifications whenever new reviews, images, or videos about your hotel become available! Begin your journey to monitor and evaluate your hotel’s online reputation today. Sign up for a complimentary trial version! As a forward-thinking and energetic company, AboutMyHotel is committed to embracing new challenges and delivering exceptional service. Embrace the opportunity for growth and improvement in your hotel's reputation management today!
Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Pricing Details
$149 per year
Free Trial
No
Free Version
No
Pricing Details
79.00€ / month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Atrativa
Founded
2017
Country
Italy
Website
www.aboutmyhotel.com
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
