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Description
Delivering what customers desire—swift and straightforward solutions to their problems—is essential. AIHelp empowers you to offer tailored assistance precisely when and where it is needed, ensuring customer contentment and loyalty. With AIHelp, you can personalize your support experience and adapt any workflow, as the software is robust enough to tackle intricate business demands while remaining adaptable to your growth. The mobile application features a complete SDK messaging and Chat API for mobile support, incorporating a variety of built-in functionalities such as In-App Messaging, AI Chat Bots, operational integration, Push Notifications, Smart Auto-Forms, and much more. Currently, countless games and applications are utilizing AIHelp’s SDK, which has significantly contributed to enhancing their rankings and user retention. We stay at the forefront of technological advancements and actively engage across multiple support channels, ensuring compatibility with all leading platforms. Our commitment to innovation allows us to continually refine our offerings, helping businesses thrive in a competitive marketplace.
Description
EngageBay, a simple, affordable and integrated marketing, sales, and service automation platform, comes with free CRM. It was created to help small businesses and startups grow. The marketing automation suite allows you to save time, nurture your audience, and automate repetitive, manual tasks. The free CRM and sales automation allow you to organize all your contacts, track deals, and build your sales pipeline. You can also build lasting customer relationships. Finally, you can provide real-time support to customers with the helpdesk and live chat features. In minutes, track, prioritize, and resolve customer support tickets.
API Access
Has API
API Access
Has API
Integrations
Amazon SES
BulkSMS.com
DesignTork
Easyflow
Google Calendar
Google Drive
HubSpot CRM
HubSpot Customer Platform
Integrately
Intercom
Integrations
Amazon SES
BulkSMS.com
DesignTork
Easyflow
Google Calendar
Google Drive
HubSpot CRM
HubSpot Customer Platform
Integrately
Intercom
Pricing Details
$0.05 per ticket
Free Trial
Free Version
Pricing Details
$10.79/user/month (biennially)
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ShareFun Network
Founded
2014
Country
China
Website
aihelp.net
Vendor Details
Company Name
EngageBay
Founded
2017
Country
United States
Website
engagebay.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Landing Page
A/B Testing
Analytics
Drag & Drop
Form Creation
Real Time Editing
Responsive
SEO Management
Templates
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
