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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A1 Telecom is a collective of expert telephonists and communication engineers who have consolidated all necessary tools on their platform to deliver high-quality telephony solutions for various business sectors. Each day, we are committed to providing expert support and competitive pricing. Our primary service offerings include: - Both international and domestic telephony services. - Global live streaming capabilities. - Assistance on a wide array of conversation topics. - A sophisticated call center with extensive functionalities. - Integration of multi-channel phone systems with an unlimited number of lines. - Comprehensive call detail records for all communications. - Effective call tracking solutions. - Customizable voice menu creation. - FCM connections for employees to access the main telephony system. - Callback widgets designed for websites. - Automated deal processes. - Professional voice greetings. - Virtual phone numbers available from any country, supporting multiple channels. - Seamless integration with any customer relationship management system. - Voice and SMS termination services. Additionally, we prioritize innovation and adaptability in our offerings to meet the evolving needs of our clients.

Description

Achieve robust multi-channel communication through voice and two-way SMS capabilities. Utilize sophisticated call center functionalities such as call barging, power dialing, and performance metrics to enhance call management. Engage in SMS conversations with local customers across the US and Canada using local numbers that support both voice and SMS. Effortlessly send one-way international SMS messages to over 100 countries. Integrate your Zoho Voice phone system with CRM and helpdesk applications for a smoother workflow. Transform your communication strategy to elevate customer engagement significantly. Expand your business reach by setting up local and toll-free numbers in various countries. Make calls without the stress of exceeding your budget. Enjoy exceptional call quality for your business communications while saving significantly, particularly when making frequent international calls. By leveraging these features, you can foster stronger relationships with your clientele and enhance overall satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Bigin by Zoho CRM
ManageEngine ServiceDesk Plus
Outdoo AI
Truto
Zoho CRM
Zoho Desk

Integrations

Bigin by Zoho CRM
ManageEngine ServiceDesk Plus
Outdoo AI
Truto
Zoho CRM
Zoho Desk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$100 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

A1 Telecom

Founded

2017

Country

Germany

Website

a1call.me/

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/voice/

Product Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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