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support

Average Ratings 0 Ratings

Total
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support

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Description

Introducing an all-in-one platform that integrates cloud telephony, video conferencing, team messaging, contact center capabilities, and comprehensive analytics. Streamline your organization's expenses by equipping each user with the precise tools necessary for their roles. Foster collaboration and break down departmental barriers through seamless analytics and interaction between contact center representatives and subject matter experts. Manage everything effortlessly with a unified administration interface for setting up the system, alongside user and data oversight. Enjoy the convenience of a single license that encompasses calling, directories, video meetings, messaging, and contact center functionalities. Enhance global connectivity for your business with top-tier reliability and performance in a cloud environment. Effortlessly schedule, initiate, or engage in high-definition audio and video meetings from any device or location without hassle. Access your contacts with ease, whether they are part of your organization or external partners. Ultimately, create superior customer experiences by leveraging an intelligent, collaborative, and trustworthy solution that adapts to your needs. With this platform, you can ensure that your team remains connected and productive, no matter where they are located.

Description

Cost-effective business phone solutions are at your fingertips, as there's no requirement to purchase any phones—simply utilize our devices, provided at no cost to you, and shipped to your location without any charges. With no long-term commitments necessary, you’ll gain access to all the essential features that enhance your company’s professional image, including Auto Attendants, Ring Groups, voicemail transcriptions, and expertly recorded greetings, among many additional offerings. You'll also benefit from a dedicated account manager based in the U.S. who takes the time to understand your business's unique requirements and tailors your phone system accordingly. Our desk phones function anywhere there's internet connectivity, and you can utilize mobile applications to make and receive calls seamlessly, even without a desk phone. This flexibility ensures that you stay connected and professional, no matter where you are.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

1CRM Yes 
Act! Yes 
Cal ID Yes 
Calabrio Quality Management Yes 
Chatlease Yes 
CoRecruit Yes 
Creovai Yes 
Detrack Yes 
Dimension Labs Yes 
Dynamics Telephony Yes 
Empirix Yes 
IRIS Clarity Yes 
Motileo Yes 
New Era Yes 
Refold Yes 
Roghnu Yes 
Salesforce Agentforce Service Yes 
Vonigo Yes 
ZIRO Yes 
Zendesk Yes 

Integrations

1CRM No 
Act! No 
Cal ID No 
Calabrio Quality Management No 
Chatlease No 
CoRecruit No 
Creovai No 
Detrack No 
Dimension Labs No 
Dynamics Telephony No 
Empirix No 
IRIS Clarity No 
Motileo No 
New Era No 
Refold No 
Roghnu No 
Salesforce Agentforce Service No 
Vonigo No 
ZIRO No 
Zendesk No 

Pricing Details

$19.99 per month
Free Trial No 
Free Version No 

Pricing Details

$14.99 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

8x8

Founded

1987

Country

United States

Website

www.8x8.com

Vendor Details

Company Name

SoundCurve

Founded

2010

Country

United States

Website

soundcurve.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

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