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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance customer engagement on a large scale through SMS, chat applications, and voice and video APIs. With industry-standard APIs, automating notifications is a breeze, allowing businesses to communicate effectively. Our 24/7 customer support guarantees that expert assistance is available whenever it's needed. Enjoy reliable delivery thanks to our robust, global platform that collaborates with numerous carriers. You can connect with customers globally, reaching 190 countries and 130 network operators effortlessly. Deliver a range of messages, such as notifications, one-time passwords, reminders, and alerts, reliably to your audience. Expand your reach by sending messages across various platforms using a single API. Access live support with just a click, and leverage text-to-speech capabilities to generate customized, private messages at scale through this API. The Campaign Manager is designed to help you launch SMS campaigns instantly without the need for complex API integration. Simply access the online portal, upload your approved contacts, and begin your communication journey effectively. With these tools, you can streamline your outreach processes and significantly enhance your customer interactions.

Description

Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more. The Problem Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations. The Solution Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes. To achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop. By integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Copper
Google
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
NowCerts
Pipedrive
Salesforce
Twilio
Twilio Flex
Twilio Voice
Zoho CRM

Integrations

Copper
Google
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
NowCerts
Pipedrive
Salesforce
Twilio
Twilio Flex
Twilio Voice
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

8x8

Founded

1987

Country

United States

Website

www.8x8.com/products/apis

Vendor Details

Company Name

Spoke Network

Founded

2016

Country

New Zealand

Website

spokephone.com

Product Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

Alternatives

Spoke Phone Reviews

Spoke Phone

Spoke Network