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Average Ratings 4 Ratings

Total
ease
features
design
support

Description

360 Synergy serves as a comprehensive cloud-based platform designed specifically for field service companies, integrating workforce management with reputation enhancement tools. It features a blend of onboarding processes and document management alongside robust team communication, event organization, objective tracking, polling, anonymous feedback mechanisms, achievement badges, and performance dashboards. Managers can utilize leaderboards to acknowledge their technicians' contributions, leverage an AI-driven knowledge base for sharing essential operational insights, and monitor inter-team activities effectively. Field personnel have the capability to solicit customer reviews via SMS, email, or QR codes while also accessing metrics related to their review performance. Additionally, the platform smartly channels satisfied customers towards Google for reviews while directing unhappy clients to a private feedback channel for resolution. AI technology also aids in crafting responses to Google reviews, enhancing customer engagement further. The target audience includes mobile service sectors such as HVAC, cleaning, landscaping, pool services, and pest control, all of which can benefit from streamlined employee coordination, a positive workplace culture, and proactive customer feedback solicitation. A single monthly subscription encompasses all platform modules, though there are user limits and charges for any additional users. This approach ensures that businesses can scale their engagement and operational efficiency as needed.

Description

Beautiful and easy-to use performance management software can help you grow your team and business. It is designed to create faster feedback loops and accelerate performance. You can easily create and schedule performance appraisals and reviews of any type (including options for 360 feedback or self-evaluation), and then rest assured that your people will be guided through each step. This includes selecting peers and external customers to review performance and automatically generating reports that help managers find coaching opportunities. You can also track SMART Goals and company OKRs, support 1-1s and drive continuous feedback with praise/tips and feedback requests. You can also send Pulse and Engagement surveys to gain deeper insight into the needs of your employees. For more information, explore analytics and reporting. Get in touch with us today to get started

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Central Sales Assistant No 
Google Business Profile Yes 
Slack No 

Integrations

Central Sales Assistant Yes 
Google Business Profile No 
Slack Yes 

Pricing Details

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Trial Yes 
Free Version No 

Pricing Details

$6.00 per user per month
https://www.impraise.com/packaging-and-pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

360 Synergy

Founded

2025

Country

United States

Website

360synergy.net

Vendor Details

Company Name

Impraise

Founded

2014

Country

Amsterdam & United States

Website

www.impraise.com

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking Yes 
Question Library Yes 
Rater Selection Yes 
Self Service Portal Yes 
Supports External Reviewers Yes 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Performance Management

360 Degree Feedback Yes 
Compensation Management No 
Custom Rating Scales Yes 
Customizable Templates Yes 
Individual Development Plans Yes 
On-going Performance Tracking Yes 
Peer Appraisals Yes 
Review Cycle Tracking Yes 
Self Service Portal Yes 
Self-Appraisals Yes 
Skills Assessments Yes 
Weighted Performance Measures No 

Talent Management

Career Development Planning No 
Compensation Management No 
Competency Management Yes 
Employee Lifecycle Management No 
Goal Setting / Tracking No 
Job Description Management No 
Onboarding Yes 
Performance Appraisal Yes 
Recruiting Management No 
Succession Planning No 
Training Management No 

Team Management

Assignment Management Yes 
Commenting / Notes No 
Goal Setting / Tracking Yes 
Messaging No 
Productivity Analysis No 
Progress Tracking Yes 
Project Planning No 
Resource Management No 
Task Management No 
Third Party Integration No 
Time Tracking No 

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