Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
360 SMS App is a Salesforce- and Zoho-native, AI-powered messaging solution built to modernize digital engagement across 15+ channels. Trusted by 60k+ users in 100+ countries, it’s delivered 10+ years of results and holds a 4.98/5 AppExchange rating backed by 1,200+ reviews.
Work where your data lives: inside Salesforce records. Sales, marketing, and service teams can run 1:1 conversations, bulk campaigns, automated drips, surveys, and AI chatbots without switching tools or losing context. Support SMS plus the most-used chat apps—WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more—with every message automatically logged to Leads, Contacts, Cases, Opportunities, and custom objects for a complete customer timeline.
Launch fast with no-code automation, or scale with Salesforce Flows, APIs, and integrations for enterprise-grade use cases. Use AI and AI agents at every stage of the journey—from lead capture and qualification to reminders, follow-ups, renewals, and support updates—so engagement stays timely and personalized.
Built-in AI helps teams respond faster and stay on brand with real-time translation, smart reply suggestions, message refinement, template quality scoring, conversation summaries, and next-best-action recommendations. Teams get more done with fewer clicks, while managers gain consistency across outreach and service conversations.
Compliance is built in: manage opt-ins/opt-outs, selective consent, and future-proof policies using custom fields and rules. AI chatbots further reduce workload by answering FAQs, qualifying leads, scheduling meetings, and routing conversations to the right team when human help is needed.
From healthcare and financial services to education and retail, 360 SMS turns Salesforce into a connected messaging hub—helping
Description
SimplyRCS is a messaging platform designed for businesses in the U.S. that leverages RCS technology through Signalmash. This allows brands to send rich, interactive messages, including carousels, images, and clickable buttons directly to users' default messaging apps on both iPhones and Android devices, eliminating the need for any app installations.
Users can describe a bot in simple terms, and the AI will create it visually on a canvas, deploying it immediately to engage with customers using only pre-approved content, while seamlessly passing the conversation to a human representative when necessary.
One single account provides access to various messaging options such as RCS, SMS, MMS, short codes, toll-free numbers, 10DLC, and WhatsApp, with built-in SMS and MMS fallback capabilities to ensure messages are delivered regardless of the user's device. It features tools for campaign management, a collaborative inbox, contact lists with verifiable opt-in records, and comprehensive analytics on delivery and engagement rates.
The platform manages all aspects of brand registration, 10DLC compliance, carrier approval, and Google RCS sender verification internally. With connections to Tier-1 U.S. carriers and SOC 2 Type II certification, SimplyRCS ensures a reliable and secure messaging experience for businesses. Moreover, this comprehensive system streamlines communication efforts, enhancing customer engagement while maintaining compliance and security standards.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
CRMJIO
Salesforce
Zoho CRM
Pricing Details
$20 or $7 per month
Pricing starts at $20/month or $7/user/month. Final cost depends on users, channels enabled, and message volume. Includes native Salesforce/Zoho messaging, conversation tracking, CRM logging, templates, and compliance tools. AI, chatbot, and advanced automation features are available in higher tiers. Custom pricing available for enterprise needs.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
360 SMS APP
Founded
2012
Country
United States
Website
360smsapp.com
Vendor Details
Company Name
Mash Technologies Corporation
Founded
2020
Country
United States
Website
simplyrcs.ai/
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win