Average Ratings 4 Ratings
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Description
360 SMS App is a Salesforce- and Zoho-native, AI-powered messaging solution built to modernize digital engagement across 15+ channels. Trusted by 60k+ users in 100+ countries, it’s delivered 10+ years of results and holds a 4.98/5 AppExchange rating backed by 1,200+ reviews.
Work where your data lives: inside Salesforce records. Sales, marketing, and service teams can run 1:1 conversations, bulk campaigns, automated drips, surveys, and AI chatbots without switching tools or losing context. Support SMS plus the most-used chat apps—WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more—with every message automatically logged to Leads, Contacts, Cases, Opportunities, and custom objects for a complete customer timeline.
Launch fast with no-code automation, or scale with Salesforce Flows, APIs, and integrations for enterprise-grade use cases. Use AI and AI agents at every stage of the journey—from lead capture and qualification to reminders, follow-ups, renewals, and support updates—so engagement stays timely and personalized.
Built-in AI helps teams respond faster and stay on brand with real-time translation, smart reply suggestions, message refinement, template quality scoring, conversation summaries, and next-best-action recommendations. Teams get more done with fewer clicks, while managers gain consistency across outreach and service conversations.
Compliance is built in: manage opt-ins/opt-outs, selective consent, and future-proof policies using custom fields and rules. AI chatbots further reduce workload by answering FAQs, qualifying leads, scheduling meetings, and routing conversations to the right team when human help is needed.
From healthcare and financial services to education and retail, 360 SMS turns Salesforce into a connected messaging hub—helping
Description
Explore the offerings available on KakaoTalk by visiting its fourth tab, Kakao Shopping, where you can quickly and conveniently browse a variety of products. Promote your goods or services via the Kakao Channel and share them effortlessly with fellow KakaoTalk users. Additionally, you can manage your emails through KakaoTalk, making communication more streamlined with Kakao Mail, which provides email notifications and support from Jordy for quick replies. There are several ways to enhance your daily KakaoTalk experience, including the option to personalize your interface with your favorite images and characters, which you can then share with your friends. Utilize Kakao Wallet, a secure and user-friendly digital wallet integrated within KakaoTalk, allowing you to manage your finances with ease. Access important certificates for document issuance from various major public websites without hassle. New features undergo user testing in the Lab prior to their official integration into KakaoTalk, ensuring that only the most effective updates are implemented. The Kakao Team is dedicated to continually improving the services they offer to meet users' needs better. With each enhancement, KakaoTalk aims to create a more enjoyable and efficient communication platform for everyone.
API Access
Has API
API Access
Has API
Integrations
Allganize
CRMJIO
Jumper.ai
Kakao Pay
Mint.club
OmniMind
Quickwork
Salesforce
SyncTree
TiSPY
Integrations
Allganize
CRMJIO
Jumper.ai
Kakao Pay
Mint.club
OmniMind
Quickwork
Salesforce
SyncTree
TiSPY
Pricing Details
$20 or $7 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
360 SMS APP
Founded
2012
Country
United States
Website
360smsapp.com
Vendor Details
Company Name
Kakao
Country
South Korea
Website
www.kakaocorp.com/page/service/service/KakaoTalk
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Messaging
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
