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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

24Cevent serves as a comprehensive incident management platform that streamlines alert processes, minimizes distractions, and enhances the speed of team responses to essential incidents. This platform seamlessly connects with various monitoring tools, directs alerts to appropriate teams, and ensures that notifications are sent through dependable channels including phone calls, email, WhatsApp, and collaboration platforms. Noteworthy features encompass smart alert correlation, adaptable workflows, escalation protocols, SLA monitoring, and the innovative AI-driven incident response system, 24Brains. To discover how teams are simplifying their incident response and alleviating operational burdens, simply search for "24Cevent" online for more information.

Description

TaskCall is a comprehensive platform tailored for automated incident response and management, specifically aimed at IT and DevOps teams. It provides a variety of features including on-call management, AIOps capabilities, automated workflows, real-time call routing, analytics, tools for stakeholder communication, and integration options. This solution is relied upon by various sectors such as retail, healthcare, financial services, and government entities. By utilizing TaskCall, organizations can enhance their ability to identify, react to, and resolve incidents efficiently, thereby reducing downtime and fostering improved collaboration among team members. Moreover, its robust analytics tools empower teams to continuously optimize their incident management processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Datadog Yes 
Splunk APM Yes 
AWS Amplify Yes 
Amazon CloudWatch No 
Apache Sentry No 
Azure Monitor Yes 
Checkmk Yes 
Google Chat No 
IBM Instana Yes 
Jira No 
Microsoft Azure No 
Nagios Core Yes 
Nagios XI Yes 
Rundeck No 
ServiceNow No 
Slack No 
SolarWinds Log Analyzer Yes 
Splunk AppDynamics Yes 
WhatsUp Gold Yes 
Zendesk No 

Integrations

Datadog Yes 
Splunk APM Yes 
AWS Amplify No 
Amazon CloudWatch Yes 
Apache Sentry Yes 
Azure Monitor No 
Checkmk No 
Google Chat Yes 
IBM Instana No 
Jira Yes 
Microsoft Azure Yes 
Nagios Core No 
Nagios XI No 
Rundeck Yes 
ServiceNow Yes 
Slack Yes 
SolarWinds Log Analyzer No 
Splunk AppDynamics No 
WhatsUp Gold No 
Zendesk Yes 

Pricing Details

$30/contact/month
Free Trial Yes 
Free Version No 

Pricing Details

$9/user/month
14-Day free trial available
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

24Cevent

Founded

2016

Country

Chile

Website

www.24cevent.com

Vendor Details

Company Name

TaskCall

Founded

2021

Country

United States

Website

taskcallapp.com

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management No 
Ticket Management Yes 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Alternatives

Alternatives

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Opsgenie

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