Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
24Cevent serves as a comprehensive incident management platform that streamlines alert processes, minimizes distractions, and enhances the speed of team responses to essential incidents.
This platform seamlessly connects with various monitoring tools, directs alerts to appropriate teams, and ensures that notifications are sent through dependable channels including phone calls, email, WhatsApp, and collaboration platforms.
Noteworthy features encompass smart alert correlation, adaptable workflows, escalation protocols, SLA monitoring, and the innovative AI-driven incident response system, 24Brains.
To discover how teams are simplifying their incident response and alleviating operational burdens, simply search for "24Cevent" online for more information.
Description
Teams can focus on making on-call better with automated categorization, filtering, and analysis of incidents for free. Incident Insights calculates the number of incidents, MTTA, MTTR, and average priority level and pinpoints the top causes of incidents using machine learning to identify patterns so that users can then measure overall team health and drive continuous improvement across services, incidents, and teams.
Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AWS Amplify
Yes
Azure Monitor
Yes
Checkmk
Yes
Datadog
Yes
Dynatrace
Yes
IBM Instana
Yes
Nagios Core
Yes
Nagios XI
Yes
Opsgenie
No
PagerDuty
No
Integrations
AWS Amplify
No
Azure Monitor
No
Checkmk
No
Datadog
No
Dynatrace
No
IBM Instana
No
Nagios Core
No
Nagios XI
No
Opsgenie
Yes
PagerDuty
Yes
Pricing Details
$30/contact/month
Free Trial
Yes
Free Version
No
Pricing Details
$0
Incident Insights is 100% FREE.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
24Cevent
Founded
2016
Country
Chile
Website
www.24cevent.com
Vendor Details
Company Name
Shoreline.io
Founded
2019
Country
United States
Website
www.shoreline.io/product/insights
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
No
Task Management
No
Ticket Management
Yes
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
No
Task Management
Yes
Ticket Management
Yes