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ease
features
design
support

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Average Ratings 1 Rating

Total
ease
features
design
support

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Zendesk
2Ring Dashboards & Wallboards
CommunityWFM
Dialogflow
Eleveo
Microsoft 365
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SAP Cloud Platform
ServEngage
ServSecure
Sugar Connect
Thrive Global
UniAgent
Webex Workforce Optimization
WhatsApp

Integrations

Salesforce
Zendesk
2Ring Dashboards & Wallboards
CommunityWFM
Dialogflow
Eleveo
Microsoft 365
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SAP Cloud Platform
ServEngage
ServSecure
Sugar Connect
Thrive Global
UniAgent
Webex Workforce Optimization
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

1Stream

Country

South Africa

Website

1stream.co.za/

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.webex.com/us/en/products/customer-experience/contact-center.html

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives