Best Communications Software for Act!

3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

Email solution for fast-moving teams. We understand how difficult it can be to find an affordable, reliable email service. Mailjet is the ideal solution for you. Our advanced features will help you grow your company at a very affordable price. Passport, our email editor, allows you to create beautiful responsive emails in just a few mouse clicks. You can choose from a variety of templates, or create your own design. Mailjet's Collaboration Toolkit allows you to collaborate on the same campaign or email template in real-time to improve your team's efficiency. You can drastically reduce the feedback cycle by using commenting and approval workflow features to speed up. To send the right content to the right customers, personalize each email by segmenting your contact list and collecting customer data. It's easy for each recipient to feel special. You can optimize the performance of your campaign by integrating real-time statistics with every sending.

VoIPstudio is a professional-grade VoIP phone service available at consumer-level pricing. It offers the quality and security guarantees that business customers demand while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omnichannel customer support service. VoIPstudio has been optimized to be multisite, multi-country, and with distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers need. As a result, it is also highly scalable and suitable for single users and companies with hundreds of extensions. Our customers include media organizations, call centers, software providers, weather organizations, and more. Our solution provides flexible capacity, allowing customers to add or remove users as required. It means they do not pay for redundant capacity, while it has been future-proofed to handle spikes in traffic volumes. We offer more than 40 advanced services and features in all our plans, including number portability, call recording, conference calling, internet failover protection, interactive voice responses, call parking, video calls, video conferencing, and much more!

One platform that combines cloud phone and video collaboration, team chats, contact center, analytics, and team chat. You can reduce your organization's total cost-of-ownership by giving each user exactly the features they need. With full analytics and collaboration between functional area specialists and contact center agents, you can eliminate organizational silos. One administration tool for system setup with user and data management. One license allows you to combine call, directory, video conference, chat, and contact center. With enterprise-grade reliability and cloud quality, connect your business to the world. No need to use any device or location to schedule, start or join HD audio and video conferences. Access your contacts from any device, whether they are colleagues or external users. With an intelligent, collaborative, reliable solution, you can create better customer experiences.

G Suite has just gotten better -- Google Workspace (previously G Suite) is now available. All the tools you need to accomplish anything, all in one place. Google Workspace is an integrated workspace that's easy to use. It allows you to spend less time managing your work, and more time actually doing it. Google Workspace helps you focus on what's most important and lets you let Google do the rest. It uses best-in-class search technology and AI to help you work smarter. You can work from anywhere and on any device, even offline, with tools that help you integrate, customize, extend, and adapt Google Workspace to your team's needs. All Google Workspace plans offer a customized email for your business, similar to G Suite. It also includes collaboration tools such as Gmail, Calendar and Meet, Chat. There are many plans available that can be tailored to your business's needs. Find the right plan for your business on our pricing and plans page.

Connect. Organize. Get things done. All your email, calendar, contacts, and tasks in one place. You can manage your email, calendar, contacts and tasks efficiently from one place. Office integration allows you to share attachments directly from OneDrive, access contacts, view LinkedIn profiles, and view LinkedIn profiles. You can book conference rooms and track RSVPs right from your calendar. You can share your calendars to coordinate and plan and see when your coworkers will be available. You can rest assured with enterprise-grade security that is trusted by the world's most important companies. Outlook protects your confidential information around the clock, and doesn't get in your way. Outlook anticipates your needs. Outlook automatically adds travel and bill payments to your calendar. Intelligent reminders help you stay on track. Search makes it easy to find the information you need quickly.

Microsoft 365 (formerly Microsoft Office 365) is now available. Outlook, OneDrive and Excel, Word, PowerPoint, Excel, PowerPoint and OneNote allow you to be more creative and achieve the things that matter with Microsoft 365 (formerly Microsoft Office 365). You get the latest Office apps, both online and desktop, when you subscribe to Microsoft 365. You can access Office apps on your desktop, tablet, and phone. * Microsoft 365 + your device + Internet = productivity wherever and whenever you are. OneDrive makes it easy to access the work you have done from anywhere, and to others when you share or collaborate. There is help at every turn. Chat, email, or call to speak with a live person. Get Office today - choose the right option for you

Slack, a cloud-based project collaboration software solution that facilitates communication between teams, is designed to seamlessly integrate with other organizations. Slack offers powerful tools and services all integrated into one platform. It provides private channels for interaction within smaller teams, direct channels for sending messages to colleagues, as well as public channels that allow members to start conversations across organizations. Slack is available on Mac, Windows and Android as well as iOS apps. It offers a variety of features including chat, file sharing and collaboration, real-time notifications and two-way audio/video, screen sharing, document imaging and activity tracking and logging.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Global leader in survey software. 20 million questions are answered each day. You can keep your competitive edge by listening to your customers. Customer satisfaction surveys allow you to connect with multiple touchpoints to learn exactly what your customers want, expect, and need. Learn from your employees what is working and what isn't. You can conduct 360 reviews of employee satisfaction or send compliance quizzes. Employee surveys are great for anyone in HR and team leaders. You can tap into the thoughts of the world whenever you want. Market research surveys allow you to gather opinions from existing and potential customers, test concepts, measure brand awareness and more. Join the 98% of Fortune 500 companies that rely on SurveyMonkey People Powered Data.

Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we deliver the performance and guidance to build strong connections and generate powerful results.

X, formerly known as Twitter, is one of the largest social networks in the world. Follow your interests. Listen to what people are saying. Join the conversation. Watch what's happening around the world. Conversation is the key to real change. Here, your voice matters. Come as you are, and together we will do what is right (not easy) to serve public conversation.

SMS marketing is the secret sauce of connecting with your customers. Mobile Text Alerts offers an easy-to-use mass texting platform and mobile app that you can set up in no time. Enjoy a user-friendly online platform and easy mobile app for convenient sending. Take advantage of hands-free automation options like scheduled messages, drip campaigns, and auto-replies. Give your customers convenient ways to opt in to your texts, including: - Text to join - QR codes - Web forms Or easily add contacts in yourself through one of the following methods: - API - Integrations - Spreadsheet imports View data for your mass texts regarding delivery, subscriber counts, opt-outs, and link clicks to help you analyze the success of your campaigns. Start texting your customers and watch your business grow!

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Call Recording All calls are automatically recorded and saved on the contact record in the Sales Sling Lead Management System. You can search for calls through our reporting and agent history features. This allows you to quickly find, download, flag, or flag a call, and share it with other team members or agents for coaching or review. Outcome tracking is built into the call making workflow and will become second-nature for your agents. The call center dashboard has predetermined disposition buttons. After a call, your agent can click on an outcome to move a contact into the appropriate bucket in your sales pipeline. You can conference in as many people you need for a demo or meeting. This allows you to speak directly to an agent on a phone call without them hearing, and to take control of a call if necessary. This is a great way to train new talent.

Our virtual receptionists are available 24/7 to answer your calls, chats, emails, sales inquiries, and schedule appointments. Our answering service is available for all your customers. We do more than answer phones. Businesses of all sizes benefit from our bilingual and highly-trained virtual receptionists who help them grow their revenue and provide a superior customer experience. Nexa's virtual receptionists can help you grow your business, whether you're a small business looking to get ahead of the pack or a large company looking for staffing and scale, in English and Spanish. Your customers will feel like they are speaking to a real person when one of our virtual receptionists answers the phone. Nexa's receptionists have extensive industry knowledge and can handle more calls with greater accuracy and speed. Our experts can qualify leads, reach out to prospects proactively and answer all calls with professionalism.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Unlimited lines for Inbound and Outbound Call Centers Fully blended. It is user-friendly. It is cost-effective. SpitFire Enterprise Predictive Dialer offers powerful tools to launch blended outbound and inbound call center campaigns. This enterprise-grade system offers 6 dialer modes: Predictive, Fixed Rate, Quick Connect, Preview Dialer and Manual Dialer. SEP uses a pre-loaded list number to automatically place outbound calls and connect the answered calls with available agents. SEP monitors call center volume and calls per minute, and intelligently adjusts its dial rate to reduce the time agents spend waiting.

Our cloud-based hosted telephone system is simple, flexible and has powerful call-management tools. Start your 14-day free trial today. Monthly rolling contracts are free of obligation. Future-proof your company. The technology has made it easier to run and manage businesses today. Businesses around the world are increasingly data-driven. The majority of organizations can now develop useful and effective strategies by analyzing data about their relationship and interactions between them and potential and existing customers. All of this is possible because CRM tools are available. You can remotely manage your desk phone, including its function keys, speed dials, directory, busy lights, etc. The best VoIP provider in the UK provides a complete mobile management suite that allows you to solve urgent and complex business issues when you're away from your office. Xinix provides a comprehensive range of unified communication (UC) services.

You can unleash the potential of your workforce using best-of-breed collaboration tools from Microsoft and Cisco, which are directly integrated with Evolve IP's highly-rated enterprise voice and communications services. We will create a PurposeBuilt®, tailored to your business, which will significantly increase employee productivity and improve organizational efficiency. Evolve IP Desktop Services (DaaS, RMM, ITaaS, and many more) allow employees to work from anywhere and enable IT departments to manage, protect, and update all of their associates' devices. Evolve IP's omnichannel contact center solution has been praised by analysts. Our integrated communications and contact centre platform has been named to Gartner's CCaaS Magic Quadrant for three consecutive years. It also has the highest client recommendation rating among all providers. This will make it Purpose-Built®.