Best Collaboration Software for Azure DevOps

Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for. Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy 😉 We make business to business relationships simple and easy to manage so you can effortlessly grow yours. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.

Guru transforms how teams access and trust information. As an AI knowledge platform, Guru unifies company data across chats, documents, and applications, giving people and AI assistants reliable, cited answers right where they work. It connects to systems like Slack, Teams, Salesforce, and Google Workspace to surface verified insights without constant searching. With automatic verification, source visibility, and permission-aware access, Guru keeps information accurate and ensures your organization operates from one dependable source of truth.

All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.

Slack is a cloud-based platform that enhances project collaboration and team communication, specifically tailored to foster smooth interaction within organizations. With a robust suite of tools and services unified in one platform, Slack allows for private channels that encourage engagement among smaller groups, direct messaging options for sending information straight to coworkers, and public channels that invite discussions among members from different organizations. Accessible on various operating systems including Mac, Windows, Android, and iOS, Slack boasts a wide array of features such as chat capabilities, file sharing, collaborative workspaces, instant notifications, two-way audio and video calls, screen sharing, document imaging, and activity tracking, among other functionalities. Additionally, its user-friendly interface and versatile integration options make it a popular choice for teams seeking to enhance their productivity and communication effectiveness.

Miro helps you keep your team's minds in sync. Miro is a virtual whiteboard and remote collaboration tool that helps cross-functional teams collaborate more effectively to create great things. Miro isn't a video conferencing tool, and Miro doesn't try to be. Miro's goal is to provide a platform for teams who work most effectively across areas, geographies, timezones to get more out of their ideas when they can't all be in the office together at the same time. It includes over 200 pre-made templates to capture and visualize ideas, collaboration tools like comments, chat screen sharing and video chat and integrations with popular business tools. Miro AI is your team's ultimate boost, empowering you to unleash your creativity and productivity like never before. We are your launchpad to the future, providing the assistance you need to bring your next big idea to life. Let Miro AI help you unlock the full potential of your team's innovation and collaboration capabilities.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

isLucid is a voice automation platform built for organizations that handle large volumes of phone-based interactions and want to reduce dependency on traditional call center staffing. Instead of scripted IVR systems, it uses AI-driven voice agents capable of managing real-time, multi-step conversations. The platform is used to automate repetitive call workflows such as support inquiries, appointment coordination, order status checks, lead screening, confirmations, reminders, and outbound follow-ups. Calls are processed concurrently, eliminating queues and enabling continuous availability without manual intervention. At the core of isLucid is a real-time Voice AI engine responsible for speech recognition, intent resolution, and dialogue control across multiple languages. Conversation behavior adapts based on historical interaction data rather than static scripts. Operational visibility is provided through Smart Analytics, which exposes call outcomes, structured conversation data, sentiment indicators, and performance metrics. These insights are used to refine conversation logic and improve accuracy over time. isLucid supports deployments across cloud and on-premise environments. For security-sensitive use cases, the Physical Agent Box enables fully local execution inside a customer-controlled data center with no external cloud dependency. The platform integrates with existing enterprise systems via APIs and is used in sectors such as healthcare, financial services, telecommunications, insurance, retail, real estate, and BPO operations where reliability, compliance, and scalability are critical.

Teamhood is a project management tool that can be used by professional teams, no matter where they are located. You can visualize your projects and tasks on a Kanban-inspired task board. Add team members and track your progress to see where your project is at any given moment. You can create custom task boards, add comments and documents to your clients, and keep them updated on the progress. Live reports allow you to see what is happening and give estimates of project duration in money or time. It's never been easier to manage project, task, and resource resources.

Ambitious thinking, high urgency and sharp focus are key to achieving bold vision. WorkBoard helps you mobilize faster. OKR software and expertise to help you grow your business faster. You can easily align and iterate across the enterprise on strategic priorities and OKRs; this will allow teams to thrive wherever they work. Automated business reviews, dashboards and smart meeting agendas will help you integrate OKRs into your operational rhythm. Our expert services and professional certification programs will ensure that you get OKRs right the first time and achieve faster results.

This online whiteboard and platform for user story mapping allows teams to collaborate to create their best ideas. You can easily add cards to your user story map. Drag and drop cards, images, documents, or text to "tell the story of your product." You can create more user-friendly products that your customers will love. Collaboration is easy with our online whiteboard platform! Remote team members are just a click away. Instant collaboration is possible from any device, anywhere. Use the #1 online whiteboard to allow your teams brainstorm and plan. CardBoard can help you get the most out of remote work, hybrid work, or all together in one location. It should be easy to use today's online whiteboard. CardBoard makes it easy to create online whiteboards quickly and without the need for lengthy tutorials or complicated templates. We make it easy so that you can concentrate on the important stuff.

You can import findings from more than 20 popular security and pentesting tools and present them in a variety of formats, including Word, Excel and HTML. Multiple methodologies can be used for different stages of a project. This will allow you to keep track of all your tasks, and ensure consistent results throughout your organization. It is easier to work together when security project data, tool outputs and scope, results, screenshots, and notes are all centralized. To keep everyone on the same page, track changes, give feedback and push out updated findings, you can track them all. You don't need to learn new technologies. Simply combine the outputs from your favorite security tools, such as Nessues and Burp, Nmap, and more to create custom reports. Our simple, yet powerful templates will help you create reports in a matter of minutes, not days. Dradis Gateway can help you overcome the limitations of static security reports. You can share the results of security assessments in real time.

edison365 is a powerful cloud-based platform that unifies idea management, project delivery, and portfolio oversight in a single application. It enables businesses to customize workflows with configurable stage gates, approval flows, and governance models using intuitive drag-and-drop tools. The platform features personal dashboards for productivity, Gantt charts for visual project scheduling, and comprehensive reporting to support data-driven decision-making. Trusted by more than 100 global organizations, including those in engineering, construction, and healthcare sectors, edison365 helps teams discover and develop promising ideas with measurable ROI. It supports everything from innovation management to risk management and employee engagement, ensuring no project is too complex or too small. With award-winning tools and a user-friendly interface, edison365 transforms how businesses manage their work and deliver results. Its flexibility and scalability make it suitable for global teams and diverse industries. Overall, edison365 drives business transformation by connecting ideas to execution seamlessly.

Create and share engaging video in minutes, without needing to have a degree in editing. Dadan allows you to capture, edit, and share interactive videos. Anyone should be able to create videos. Our apps for Mac OS, Windows, Chrome, and iOS make it easier than ever to create videos. Dadan is an intuitive video editing and capture platform that allows you to create, edit and share engaging videos of high quality. Dadan lets you capture your screen or webcam and then use the intuitive editing suite to enhance videos with annotations and overlays. Quizzes, polls, and calls to actions can be used to increase engagement. Once your video is finished, you can share it securely via the platform.

Uppwise CWM provides a robust dashboarding module that is both user-configurable and role-based, enabling users to evaluate the status of work at the levels of individual, team, or project. By utilizing advanced business intelligence features, users can create real-time dashboards and reports to communicate progress and updates across any level of the organization. Gartner highlights that collaborative work management is essential within the framework of the new work nucleus. The New Work Nucleus (NWN) encompasses a dynamic array of multivendor, SaaS-based productivity applications designed for personal and team use, effectively replacing outdated on-premises software that has long been focused around Microsoft Office. This shift towards modern solutions signifies a transformation in how organizations manage collaboration and productivity, paving the way for more efficient workflows.