Best Call Accounting Software of 2024

The ELEPHANTCALL MANAGEMENT SYSTEM (ELEPHANT CALL LOG SYSTEM) is a call logging program that can increase operator efficiency and provide accurate calculation and complete management for all your telephone costs. You can easily create and manage reports with the user-friendly interface and simple to configure reporting feature. These reports can be used to highlight any weaknesses, assess the effectiveness of your configuration, detect telephone fraud and abuse, and provide accurate tariff analysis that can help you negotiate better rates to specific destinations. The ELEPHANT CALLS MANAGEMENT SYSTEM helps you improve your business' efficiency by itemizing calls, selecting tariff plans that suit your call patterns, and identifying which STD codes best respond to your marketing campaigns. You can also monitor and report on telephone abuse within your business using the ELEPHANTCALL MANAGEMENT SYSTEM.

ABS is a low-cost, high-performance Billing and CDR Processing System. It rates Departmental, Agent/Reseller and Carrier CDRs. It also generates LCR Routing Data and compares multiple carrier rates. The ABS 100 technology is based on Linux, PostgreSQL and C/C++. Shell Scripts, GTK+. Glade, Proc, X-Windows, Perl. The product was created to be used internally by company staff and will perform most functionality and services automatically once it is configured. This tool can be used to compare rates between two or more carriers. These reports can also include actual traffic to show which carrier mix provides the greatest benefit.

Callcruncher is an intuitive, affordable and powerful Call Intelligence platform. Our platform provides a unique way to manage the call accounting, reporting and analytics. It also tracks, rates, rates, and records call data. This is a great tool for small, medium, and large clients. Callcruncher integrates your VoIP solution into client decision-making and productivity applications, which facilitates client retention and new client acquisition. Manager can communicate with agent via voice, unbeknownst of customer, and assist with sales and service issues. Your VOIP solution is integrated into the client's decision making process and productivity applications. Agents are able to recognize the source of calls and provide additional information and scripting assistance. Agents can capture more clients by making better use of their time. Increase revenue and address customer service issues more effectively

Our products and solutions enable customers to seamlessly move - from digital self service to human agents and back. They enable agents to spot customer context and drive Next Best actions. Managers can make smarter business decisions.

Cloud9 empowers trading floors by providing a complete suite of communication and analytics Transcribing tools. Our cloud-based platform transforms the way traders communicate. It provides a reliable, affordable and compliant service that is specifically tailored for institutional traders. Cloud9 infrastructure captures, structures, and delivers real-time metadata as well as transcription. This workflow allows firms to capture voice information accurately for a comprehensive view of market intelligence for their front office. Cloud9 provides the best connectivity to the major industry voice infrastructure provider providers, as well as third party integration and data sets. This is for the trading floor today and tomorrow.

QualifyGo's range historical and real-time reporting tools will help you get more out of your investment. ClarifyGo is hosted, managed, and supported by Oak in cloud. This results in a low-risk, cost-effective system that you can manage yourself. QualifyGo's user-defined dashboards and reports, as well as wallboards, help you understand and manage everything that matters, including Teams' Auto Attendants and user adoption. QualifyGo offers a variety of core and additional reporting capabilities that you can customize to fit your department and organization. You can do more with Teams than the basics. To manage calls, drive activity, and identify training needs, monitor user adoption and staff performance.

Microcall can integrate with any type and number of Voice or hosted platforms / Session border controllers (SBC), CUBE's / Gateway. It analyzes the data in real time and provides meaningful dashboards to managers at all level. Managers can access the information they need to make quick, informed business decisions with Microcall dashboards. Microcall integration can be automated with Active Directory, PeopleSoft and Banner, Avaya Site Admin. and HR systems. Reports include Employee Names as well as Locations, Cost Centers. Sessions, Sessions, Devices. MAC addresses, Shared-Line Assignments. The reporting level can be enhanced by combining voice data with additional information. Microcall's system automation and comprehensive features make reporting easy for every manager (Telecom Infrastructure Administrator, Security, Finance & Customer Service), as well as Network Administrator, Security, Security, Security, Security, Security, Security, Security, Security, Security, Security, Security, Finance, Security, Security, Security, Security, Security, Security, Sales, HR & Security).